Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
The Intern Experience:
At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.
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You can visit rakuten.us and our Muse profile, to learn more about Rakuten's culture and values, as well as hear from last year's interns.
SUMMARY:
This opportunity is part of our Cloud Infrastructure team. The responsibilities of this team include all cloud infrastructure operations, implementations, and service-oriented infrastructure strategies. The team supports the production cloud infrastructure, compute, data storage, and network connectivity for on-prem data centers and public clouds via our global backbone. You'll be contributing to a wide range of projects ranging from automation, monitoring / telemetry, security auditing / governance, networking / connectivity, and cloud platform infrastructure management services.
KEY RESPONSIBILITIES:
- Day to day administration of various cloud and infrastructure technologies including Linux (Ubuntu, Rocky OS, KVM), Networking (Cisco, Juniper, Cumulus) and cloud platforms AWS, GCP, k8s
- Work with senior staff to perform updates and upgrades of the Rakuten cloud infrastructure systems, networks, platforms (e.g., release, update/patch, version control, inventory assessment)
- Contribute to cloud infrastructure automation (Networking and Linux) and help with the improvements related to CI/CD (Jenkins, Git workflow)
- Work collaboratively with the offshore operations team and contribute to in-house documentation and tools to support their daily troubleshooting
- Participate in efforts to design, develop, and maintain the infrastructure management systems on multiple cloud platforms
MINIMUM REQUIREMENTS:
- Academic understanding of cloud / infrastructure with previous hands-on experience working on servers, networks and DevOps tools (personal, school or professional projects)
- Familiarity with public cloud platforms, such as AWS, GCP, and container technologies, such as Kubernetes, AWS EKS, GCP GKE, Docker
- Experience with Python
- Strong written and verbal communication skills required
- Strong analytical, quantitative, problem solving, and conceptual skills required
QUALIFICATIONS:
- Current student obtaining a Bachelor's or Master's degree with a graduating within the next 24 months
- Major/area of study in Information Technology, Information Systems, Computer Science or related field
- Minimum GPA of 3.0
- Relevant prior internship experience (preferred)
At the time of posting, Rakuten expects the hourly rate for this role will be between $30.00 - $35.00/hr. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location.
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.