At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

• Shape and drive PwC Interaction Design portfolio;
• Lead project teams and content domains;
• Solve problems for clients in many categories and industries such as consumer products, retail, travel, leisure and hospitality;
• Design digital, service, organizational, and systems experiences;
• Focus on a range of digital, large-scale and complex challenges. Key activities include design leadership, structured thinking to inform information architectures and other conceptual frameworks, talent development, and business development;
• Champion the impact of design on everyday life;
• Build an understanding of the value and dynamics of client organizations, and partner with clients to drive innovation; and,
• Have an understanding of working with the Salesforce platform and its design system (UI/UX) and standards .A portfolio of your relevant desktop, mobile and tablet work is required for review. Please include a link to it in your resume or upload it on the Additional Attachments section of the application.

• Managing projects, with a focus on leading teams towards integrating digital designs into products, services, experiences, spaces, and brands;
• Having an expressive and up-to-date presentation design portfolio;
• Working with Salesforce platform and products;
• Leveraging the Salesforce design system, UI/UX standards and principles to optimize build, enhance long term maintenance and product updates;
• Identifying and advocating the right balance of custom design and out-of-box offering to solve a business problem and address user needs;
• Designing elegant user experiences as well as using systems thinking and human-centered design as a source of inspiration to solve complex problems;
• Being involved with all parts of the design process including user research, concept development, prototyping, working with developers, and design stewardship;
• Collaborating across disciplines to create design solutions for a diversity of industries, scales, and media;
• Dissecting complex information to simplify and abstract it for easier understanding;
• Prioritizing work, communicating progress, meeting deadlines and adhering to a set budget;
• Gaining clarity around the ask at each step of the project;
• Reviewing, approving and taking ownership of team designs and deliverables; and,
• Building effective teaming relationships; and, - Communicating effectively in both written and verbal form.