A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

• Managing the entire project lifecycle and resources to meet client success;
• Serving as the global point of contact on application design, optimizing features, availability, scalability, user experience, visualization and data integrity;
• Creating the functional specs, functional design documents; Business Requirements Document/Functional Requirement Document], Functional Design Documents, user stories, implementation solution maps; and other deliverables;
• Estimating and triaging high level requirements, future state processes and solution designs;
• Developing functional specifications including use cases, business scenarios and functional requirements;
• Participating in testing, quality management reviews and training including designs, prototypes and other work-products;

• Conducting Joint Application Design workshop for acceptable solution design;
• Architecting solutions and work with technical team on configuration, design and testing efforts, driving the transition of requirements to the designers and developers;
• Leading the team through the life cycle of a D365 implementation providing key inputs during design, migrating data from external systems; conducting and supporting solution testing; building test cases; assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training;
• Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); and,
• Providing Post Go Live Support.

• Dynamics 365 Finance & Operations;
• Other Dynamics 365 ERP Modules;
• ISVs such as Dynaway EAM, AxTension, and Sana eCommerce;
• APICS CPIM or CSCP; and,
• Microsoft Azure DevOps.

• Designing, building, testing and deploying the functional components of one or more D365 application modules;
• Identifying and addressing client needs with one or more D365 application modules;
• Building, maintaining client relationships;
• Communicating value propositions;
• Managing resource requirements, project workflow and budgets;
• Preparing complex written and verbal materials;
• Delivering clear requests for information;
• Demonstrating flexibility in prioritizing and completing tasks; and,

• Communicating potential conflicts to a supervisor.

• Supervising teams to create an atmosphere of trust, seeking diverse views to encourage improvement and innovation;
• Answering questions and providing direction to less-experienced staff; and,
• Coaching staff including providing timely and meaningful written and verbal feedback.