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Global Crisis Communications & Issues Senior Manager

AT PwC
PwC

Global Crisis Communications & Issues Senior Manager

Milwaukee, WI

At PwC, our people in corporate affairs and communications are responsible for managing and coordinating the organisation's internal and external communications, public relations, and corporate reputation. They focus on developing and implementing strategies to effectively communicate the organisation's mission, values, and initiatives to various stakeholders including employees, customers, investors, media, and the general public. Those in internal change and communication at PwC will be responsible for developing and implementing effective communication and change strategies and initiatives targeted at internal stakeholders within the organisation. You will focus on fostering clear and consistent communication channels to inform, engage, and align employees with the organisation's goals, values, and initiatives.

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Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Corporate Affairs and Communication team you support global issues management and crisis communications, playing a pivotal role in crisis preparedness and planning. As a Senior Manager, you lead large projects and innovate processes, focusing on delivering results and maintaining operational excellence. You provide strategic counsel on special situations, design and execute PwC's response strategy when significant issues arise, and contribute to broader corporate communications work delivered by the team.

Responsibilities

- Lead and manage large-scale crisis communication projects

- Innovate processes to enhance crisis preparedness and planning

- Provide strategic guidance on complex and prominent issues

- Design and implement successful response strategies

- Contribute to the development of thorough corporate communications

- Collaborate with global teams to maintain consistent messaging

- Maintain operational excellence in communication initiatives

- Foster an environment of trust and transparency within the team

What You Must Have

- High School Diploma

- 6 years of experience

What Sets You Apart

- Bachelor's Degree preferred

- Leading crisis and issues management

- Developing proactive reputation strategies

- Overseeing production of reputation risk reports

- Handling crisis situations effectively

- Creating frameworks for decision making

- Identifying and discussing key issues

- Contributing to strategic risk analysis

- Supporting innovative solutions for reputation management

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Client-provided location(s): Milwaukee, WI, USA; Atlanta, GA, USA; Kansas City, MO, USA; Columbus, OH, USA; Houston, TX, USA; Oklahoma City, OK, USA; Boston, MA, USA; San Antonio, TX, USA; Fort Worth, TX, USA; Birmingham, AL, USA; Little Rock, AR, USA; Detroit, MI, USA; Indianapolis, IN, USA; Pittsburgh, PA, USA; Philadelphia, PA, USA; New York, NY, USA; Cleveland, OH, USA; Charlotte, NC, USA; Raleigh, NC, USA; Richmond, VA, USA; Baltimore, MD, USA; Minneapolis, MN, USA; Washington, DC, USA; Tampa, FL, USA; Austin, TX, USA; Grand Rapids, MI, USA; Nashville, TN, USA; Miami, FL, USA; Dallas, TX, USA; New Orleans, LA, USA; Chicago, IL, USA; Orlando, FL, USA; Des Moines, IA, USA; Cincinnati, OH, USA; Fayetteville, AR, USA; Buffalo, NY, USA; Jacksonville, FL, USA; Albany, NY, USA; Toledo, OH, USA; Hartford, CT, USA; Louisville, KY, USA; Columbia, SC, USA; Montpelier, VT 05602, USA; Rosemont, IL 60018, USA; Greensboro, NC, USA; West Palm Beach, FL, USA; Florham Park, NJ, USA; Spartanburg, SC, USA; Stamford, CT, USA; Melville, NY, USA; Rochester, NY, USA
Job ID: PricewaterhouseCoopers-610649WD
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program