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Customer Consulting - Business Application Consulting Senior Manager

AT PwC
PwC

Customer Consulting - Business Application Consulting Senior Manager

Atlanta, GA

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

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Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Minimum Degree Required:

Bachelor's Degree

Minimum Year(s) of Experience:

8 year(s)

Preferred Knowledge/Skills

Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:

  • Working in TPM (Trade Promotion Management) & CPG industry;
  • Working with SAP BW, SAP IP(Integrated Planning), SAP BPS layouts;
  • Working with SAP BW powered by HANA and BW4HANA features, among others, standard and custom SAP BW Extractors, complex transformations, advanced DSOs, composite providers, exposing BW models as HANA views, mixed scenarios, HANA Analysis process in BW best practice and performance optimization concepts;
  • Demonstrating experience in performance tuning and troubleshooting;
  • Demonstrating experience with administering, monitoring, troubleshooting, analyzing and resolving technical problems arises from technical development;
  • Demonstrating experience with various SAP Business Objects (BOBJ) tools (WEBI, Design Studio, AOLAP) development lifecycle on either BW4HANA or SAP (Native) HANA or S/4 HANA from design through implementation and production support;
  • Demonstrating experience with SAP (Native) HANA and SAP BW Security concepts including User Management, Roles, and Privileges;
  • Capturing and documenting non-functional requirements, interpreting non-technical requirements, defining the architecture, preparing estimates and defining technical solutions to proposals;
  • Owning and providing day-to-day operations for clients;
  • Monitoring nightly jobs and process chains. Provide support for month & quarter end;
  • Directing resources to ensure service levels which includes management of incidents & service requests, while adhering to service levels on Response & Resolution time of incidents;
  • Demonstrating knowledge of SAP CHARM (Change & Release Management) process;
  • Demonstrating knowledge of SAP integration with SAP ECC or S/4 modules and SAP BW and SAP CRM; and,
  • Familiarity with PriceFx and how it integrates with SAP ERP is a plus

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

#LI-Hybrid

Client-provided location(s): Atlanta, GA, USA; Kansas City, MO, USA; Houston, TX, USA; Boston, MA, USA; San Antonio, TX, USA; Little Rock, AR, USA; Detroit, MI, USA; Seattle, WA, USA; Indianapolis, IN, USA; San Diego, CA, USA; Pittsburgh, PA, USA; San Francisco, CA, USA; Philadelphia, PA, USA; New York, NY, USA; Portland, OR, USA; Raleigh, NC, USA; Richmond, VA, USA; Baltimore, MD, USA; Minneapolis, MN, USA; Washington, DC, USA; Las Vegas, NV, USA; Los Angeles, CA, USA; Austin, TX, USA; Nashville, TN, USA; Miami, FL, USA; Dallas, TX, USA; New Orleans, LA, USA; Denver, CO, USA; Chicago, IL, USA; Cincinnati, OH, USA; Jacksonville, FL, USA; Albany, NY, USA; Louisville, KY, USA; Greensboro, NC, USA; United States
Job ID: PricewaterhouseCoopers-582539WD
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program