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Investment Performance Analyst III

AT PNC
PNC

Investment Performance Analyst III

Philadelphia, PA

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. In AMG Operations, we want to inspire new and innovative ideas on how to provide "best in class" service to our customers.

We seek motivated, driven and creative individuals that enjoy working as part of a team in a high-energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of AMG Operations.

This is a remote position that can sit within the PNC footprint, although it may not be available in all jurisdictions. Certain job responsibilities may require in-person, in office activities on a regular basis.

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Position Overview

- The Performance Measurement Team looks at rates of return on trade accounts and verifies that they are correct and audit, make sure the performance is accurate.
- The Sr. Investment Performance Analysts assist the field (investment advisors) via tickets when questions arise with an account and come up with a resolution.
- Review query tickets from the field via co-pilot, review the items and work within the team to solve the issues.
- Ticket requests involves research and analytical work to determine and solve the issue.
- Day-to-day activity includes auditing accounts - via tickets from the field such as looking into an account to figure out the issue causing the discrepancy.
- Work on different group related projects including onboarding and decommissioning of software related to the Performance Team.
- Work on creating and assigning benchmarks to accounts.
- Training the field on how to create, use and understand performance reports via the performance applications.
- Work with other applications and departments to solve issues.

Preferred skills & experience

- 1-2 years of SS&C Sylvan/Portia or First Rate Performance reporting systems is a plus.
- An understanding of performance reporting standards & data reconciliation.
- Working knowledge & experience with investments and securities.
- Comfortable working with large data sets.
- Prefer some trust performance experience or someone that has a general knowledge of it.
- General knowledge of investments & securities.
- Working knowledge of portfolio accounting and daily upkeep of accounts.
- Knowledge of performance measurement concepts.

Job Description
  • Oversees the delivery and analysis of complex investment performance results to AMG clients. Assists with managing and monitoring workflows, working with team members to understand the needs of PNC AMG business lines in support of investment performance calculations. Assigned to our largest and most complex clients and responsible for delivering high quality investment reporting and issue resolution for our most complex clients.
  • Coaches team members and leads applicable training. Leads team huddles/meetings and/or continuous improvement sessions. Provides input on team member performance and development. Leads system training sessions with investment team colleagues.
  • Oversees the coordination of the most complex resolutions of issues or questions with internal operational support teams, performance vendors, advisors, performance analysts and senior analysts, and management.
  • Provides interpretation and explanation of organization's investment performance portfolio analyses, actively leading performance reporting initiatives, operational improvements, system releases and enhancements. Supports analysts and senior analysts in identifying procedural or operational inefficiencies, overseeing recommendations for process improvement strategies for leadership. Actively leads special or strategic projects.
  • Actively leads, participates in and serves as subject matter resource for projects.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Benchmarking, Budget Management, Corporate Accounting, Data Analytics, Financial Analysis, Performance Measurement, Portfolio Management, Process Improvements, Wealth Management

Competencies
Accuracy and Attention to Detail, Coaching Others, Data Gathering and Reporting, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Organizational Savvy and Politics, Problem Solving, Project Management, Regulatory Environment - Financial Services

Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Client-provided location(s): Philadelphia, PA, USA
Job ID: PNC-R182209
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Life Insurance
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
  • Vacation and Time Off

    • Paid Vacation
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Pension
    • Stock Purchase Program
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

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