Overview

A new member of the DPS Service Design team who will participate in the entire design process of our digital products & services from initial research, ideation, conceptualization and design, to testing and validation

An experienced Designer (5+ years) with strong UX and UI design skills who has proven experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid, and in designing, building and managing a Design System

An Advocate in the adoption of a User Centric Design approach that help in understanding the needs, pain point and desires of our users

Responsibilities

• Design digital products and services, from initial research down to product implementation working with a multidisciplinary team
• Experience with industry standard design and research tools (Adobe CC, Sketch, Figma, InVision, , User testing etc)
• Experience in designing, building and managing a Design System across our eco-system of products and services
• Plan and conduct Primary and Secondary Research. Synthesize research and build insights, reframe problems, and provide recommendations that enable our teams to generate and iterate on new solutions
• Apply Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables
• Plan and co-facilitate workshops internally and externally. Manage approaches that identify and solve complex problems
• Create project deliverables: such as low and hi fidelity UI prototypes project plans, design using a Design System, discussion guides for research, insights reports and presentations among other materials relevant to the client challenge
• Advocate the adoption of a User Centric Design approach that help in understanding the needs, pain point and desires of our users

• The expected compensation range for this position is between $85,200 - $142,650
• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary.Your recruiter can share more about the specific salary range during the hiring process
• Bonus based on performance and eligibility target payout is 10% of annual salary paid out annually
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

• 5+ years of experience designing digital products & services as part of a multidisciplinary team
• Deep understanding of the Service Design and UX Design disciplines. Proven experience and knowledge on implementation and facilitation of the overall design process, using a variety of methodologies like: Process Mapping, User Journey Mapping, User Story Mapping, Wireframing, UI prototyping, User Testing, etc
• Strong communications and organizational skills with the ability to deal with ambiguity while juggling multiple priorities
• Experience with Agile methodology for team work and analytics 'product' creation. Fluent in Azure DevOps, Jira, Confluence
• Experience with creating a project vision, execution, and overall quality
• Experience with planning and conducting user research and user testing sessions including moderator guides to generate artifacts from synthesis
• Experience in designing responsive digital products, with a strong focus on mobile, both native and hybrid
• Experience with workshop planning and facilitation

• Great soft skills to actively help him/herself (and others) to be successful
• Proactive actitude in continuously learning and improving
• Open to give and receive feedback
• Positive attitude and a team player
• Capability to deal with uncertainty and ambiguity