Overview

This position contributes to the success of Pepsi Beverages North America by providing administrative support to the Tulsa location.

Responsibilities

• Provide a high level of customer service and support to both internal and external customers in person and via email or telephone
• Customer account resolution. Research and resolve customer issues on behalf of internal and external customers
• Works with a centralized accounts receivable department to resolve cashiering and/or customer issues via SAP and ArcTree systems
• Run, analyze and communicate monthly balancing with management
• Maintain accurate records of missing or incomplete payments and proof of delivery ("POD") and proactively communicate with appropriate stakeholders to support collection efforts
• Reconcile cashiering activity against bank deposit confirmations and retain appropriate documentation
• Run, analyze, action on, and communicate on a weekly basis the location's uncollected payments and customer refund data
• Team with cashier to ensure all reporting is completed and communicated monthly with management
• Serve as the primary back-up to process daily cashiering of delivered routes in SAP, which includes remotely depositing scanned checks and compiling a physical deposit for cash and coin
• Serve as the primary back-up to complete daily cashiering documentation, which includes running reports, maintain a log of cashiering activity, and retaining appropriate documentation
• Serve as a backup to the front desk as needed
• Process NSF checks, either originating from location deposit activity or e-check deposit activity, by documenting activity appropriately on NSF log, updating customer status and terms appropriately with centralized customer maintenance department, and proactively communicating with appropriate stakeholders to support collection efforts
• Serve as the secondary point of contact for armored car service, which includes preparing physical deposits and maintaining accurate log of armored car service activity
• Assist in maintaining security of cash room, which includes facilitating safe combination changes as needed
• Demonstrate a willingness to assume any responsibility or perform any task regardless of nature to demonstrate that teamwork is part of the operating culture
• High level of confidentiality and professionalism is required

• The expected compensation range for this position is between $37,000 - $58,950
• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary.Your recruiter can share more about the specific salary range during the hiring process
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan

• High School Diploma or GED
• Prior experience providing administrative support
• Prior cashiering experience
• Strong computer skills
• Aptitude to work with minimal supervision
• Experience in prioritizing work and multi-tasking, with a strong sense of urgency
• Outstanding organization, time management, and communication skill