Paysafe Limited ("Paysafe") (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 25 years of online payment experience, an annualized transactional volume of $140 billion in 2023, and approximately 3,200 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at http://www.paysafe.com.
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It starts here. Have a global impact on the world of payments.
Reporting to a Global People Partner within the wider People Partnering function, this role will act as a strategic business partner to senior leaders and people managers within two or more defined functions within the organisation. You will play a vital role in aligning human resources strategies and initiatives with the overall business objectives of the organisation. You will provide guidance and support on all aspects of human resources management, including organisational design and talent management.
What Paysafe stands for:
- Being open and honest.
- Keeping focused.
- Operating with Courage.
- Pioneering the future.
Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.
How we work:
Our preferred arrangement is for the job holder to follow a hybrid model, spending an average of three days per week at our office location within the Capital Fort building on Boulevard "Tsarigradsko shose"90.
The impact you will have:
By playing a key part of the departmental leadership team(s) and developing a deep understanding of the functions' strategies and challenges, you will have a vital role in providing a sounding board and proactively contribute to the success of the function. You will be a trusted advisor, coaching and guiding all people managers, driving accountability and a high-performance culture across the organisation. In close partnership with the People Enablement function your key responsibilities will include (but not be limited to):
- Strategic HR Planning
- Collaborate with people leaders to develop and implement HR strategies that align with the organisation's overall goals and objectives
- Identify areas where HR can add value and contribute to the achievement of business objectives
- Analyse workforce trends and data to provide insights and recommendations for improving talent management, retention, and succession planning
- Organisational Design
- Identify key roles, skills and capabilities needed to deliver the functions' strategic objectives
- Partner with leaders to identify the optimum organisational and team design to deliver current and future delivery and growth
- Effectively lead the people implementation plan, including change management and communication, of any organisational or team structural changes
- Talent Management
- Work with people leaders to ensure robust succession plans are in place for key talent
- Develop, in partnership with People development, suitable development pathways for high-potential talent within the organisation, identifying growth opportunities as appropriate
- In close collaboration with the Talent Acquisition team, support the recruitment of all people managers within the function
- Support the onboarding of Senior Managers within the organisation, ensuring they are set up to deliver
- Employee Relations
- Act as a trusted advisor to managers and employees, providing guidance and support on HR policies, procedures, and employment laws.
- Address and resolve employee relations issues, conducting thorough investigations as necessary.
- Ensure fair and consistent application of HR policies and practices throughout the organisation
- HR Analytics & Reporting
- Collect, analyse, and interpret HR data to identify trends and provide insights to senior management.
- Prepare regular reports on HR metrics, including headcount, turnover, diversity, and other key performance indicators.
- Leverage data-driven insights to inform decision-making and continuous improvement of HR practices
What we're looking for:
- Bachelor's degree (or equivalent) in Human Resources, Business Administration, or a related field preferred
- Resilience and demonstrable experience of managing change in a fast-paced environment
- Previous experience as an HR Business Partner / People Partner or relevant strategic role - minimum of 5 years preferably in a matrix structure and multinational environment
- Strong commercial acumen and the ability to understand and align HR strategies with organisational goals
- In-depth knowledge of HR best practices, employment laws, and regulations.
- Excellent communication and interpersonal skills, with the ability to build and maintain solid stakeholder relationships
- Strong problem-solving and decision-making abilities, with a focus on driving results.
- Demonstrated ability to handle sensitive and confidential information with professionalism and integrity
- Some business travel may be required
A snippet of what you'll get in return:
- The opportunity to write the history of a leading and growing multinational company
- Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
- Multiple career progression opportunities in a dynamic in-house business
- Environment where product expertise, professional and personal commitment are rewarded
- Competitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
- Fun and collaborative working atmosphere
- Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model
Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.
Send your CV in English.
Only shortlisted candidates will be contacted for an interview.
Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafe_interviews
Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.