Safety & Security Specialist Job Description  

Job Title:  Safety & Security Specialist: Fulltime, Thursday-Sunday

Reports To: Safety & Security Manager-Protecting People & Places

Required Years of Experience: 5+

Location: Downtown Portland

COVID-19 Vaccinations: Patagonia requires all employees to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.

Patagonia is looking for an experienced, compassionate, highly motivated individual to assist in all areas of Safety & Security.  This is a new role in our Retail Store that must embody Patagonia’s unique culture and demonstrate an open and inclusive approach to making sure everyone who has contact with Patagonia feels safe and welcome. Success will require a demonstrated commitment to ensuring Patagonia consistently offers a just and equitable work environment.

What You’ll Do/Job Functions:

• Monitors & patrols interior & exterior, checks for unsafe conditions, hazards etc.
• Responds to incidents of shoplifting, trespassing, customer issues, medical emergency, fire, threats, homeless persons, suspicious activity, alarms etc.
• Observes and reports activities and incidents.
• Controls & monitors access into the building.
• Prepares accurate logs and reports as needed.
• Works closely with management, employees & customers.
• Conducts quarterly clinics with store staff covering safety, loss prevention, de-escalation, etc.
• Learns and understands basic OSHA and Fire laws.
• More specific duties will be discussed during interview process.

Who You Are:

• Passionate, in creating an inclusive and safe work environment.
• Adaptable, able to work in a dynamic environment.
• Influential, able to communicate and act through complicated and potentially tense situations.
• Proactive, demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility.
• Service-minded, excellent service and support skills to all people.
• Motivated, always seeking self-improvement.

Experience You Bring/Job Requirements:

• 5+ years combined experience in physical security, law enforcement, military, community outreach, customer service and/or emergency response coordination. 
• Show proof and maintain company standards of full COVID Vaccination.
• Be at least 21 years of age with at least a high school education or equivalent (GED).
• Possess a valid driver’s license. 
• Demonstrated commitment to advancing racial justice and equity.   

• Possess knowledge and skills needed to successfully and inclusively, work within a multicultural, multicolored, multinational, and otherwise diverse business environment.
• Acknowledge and continually try to surface and address their own biases, stereotypes, privilege, and power.
• Actively works towards creating a welcoming, respectful, and inclusive environment for all members of Patagonia’s community.
• Strong oral communication and interpersonal skills with the ability to deal with all levels of personnel, co-workers, and the public in a professional and effective manner.
• Outstanding organizational and leadership skills.

• Strong sense of Integrity, Professionalism and understanding of Confidentiality. 
• Desire and capacity to lead thinking and execution at a strategic as well as operational level. 
• Demonstrated ability to build positive relationships with everyone and use those relationships to execute business strategy. 
• Flexibly, adaptability; ability to act quickly in an emergency and make sound judgement calls. 
• Effective project management and time management skills.  
• Must be comfortable working in an independent manner, able to multi-task, be flexible with and embrace and lead through change and prioritize the needs of the business. 
• Ability to pass a criminal records check. 
• Ability to obtain and maintain a State of Oregon Unarmed Private Security Guard Card. 
• Ability to pass and maintain 1st Aid, CPR & AED certifications. 
• Ability to stand and/or walk for extended periods of time and lift, up to 50lbs. 
• Ability to learn, understand and apply basic OSHA and Fire laws. 
• Basic computer skills & knowledge (Outlook, Microsoft Teams, Zoom). 
• Knowledge & understanding of CCTV systems. 
• Knowledge & understanding of access control systems (Brivo). 

Employee Conduct 

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.” Embracing that we are in the business to save our home planet. 

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.