Job Title: Employee Relations Specialist

Reports to: The Head of People and Culture

Location: Reno, NV

COVID-19 Vaccinations: Patagonia requires all employees to demonstrate proof of receiving a COVID-19 vaccination as a condition of their employment.

General Summary

The Employee Relations Specialist is responsible for addressing all employee grievances in a just and equitable manner.  The Specialist will develop and administer the employee relations program at the Reno campus (White Fir, Sugar Pine, Cottonwood & Verdi) and virtual roles reporting into the Reno People and Culture team.   They are responsible for conducting investigations and providing solutions that have a positive impact on morale and workplace culture.  The Specialist must be comfortable conversing and writing in both English and Spanish and have a demonstrated ability to collaborate effectively at all levels of the organization.  They should have a proven track record of designing and conducting positive workplace relations trainings that drive best practices. The Specialist should also be comfortable working in crisis-oriented situations and be a gifted mediator. The Specialist should be capable of creating and executing a strategy across the Reno campus that is based in data and supports organizational and operational goals and objectives.

What You’ll Do

• Assist in the development, implementation and administration of human resources policies and procedures to ensure compliance with all employment laws.
• Participate in quality assurance activities.
• Effectively document, investigate and resolve employee-related issues. Conduct internal investigations into employee concerns.
• Conduct exit interviews, summarize findings and discuss trends and concerns with the Head of People & Culture and Senior Leadership.
• Craft strategies to resolve personnel issues and minimize the adverse personnel impact of proposed business realignments.
• Ensure that employee matters are handled with consistency, fairness and without discrimination.
• Provide counsel and guidance to managers and associates regarding company policies and procedures.
• Resolve all discrimination charges and grievances as required.
• Partner with legal counsel on lawsuit discovery and litigation preparation.

Who You Are

• Bachelor’s degree in Human Resources, or a related field, or the equivalent combination of education and experience.
• 5+ years of experience in the Employee Relations field, or the equivalent.
• Language fluency in both Spanish and English required.
• Expertise in the Human Resources discipline.
• Working knowledge of the Microsoft Office Suite and HRIS, preferably Workday.
• Demonstrated experience as a Mediator and Investigator; excellent evaluation, facilitation and conflict resolution skills.
• Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments.
• Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications; can facilitate action and commitment across in-person and remote groups of stakeholders and peer.
• Comfortable in a fast-paced environment, flexible, able to change direction quickly and in leading through both ambiguity and constant change
• Ability to handle confidential information and escalate issues when appropriate.
• Strong interpersonal, written and verbal communications skills.

Employee Conduct
It is the responsibility of every employee to contribute to a positive, inclusive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.