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Systems Engineer

AT Palo Alto Networks
Palo Alto Networks

Systems Engineer

Mexico City, Mexico

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

Job Description

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Your Career

The Systems Engineer Level 1 is an important member of the technical sales team who can identify complex security challenges in the customers’ networks and drive solutions with Palo Alto Networks’ market leading security products and services. The SE 1 is the technical sales
representative of the company and ensures full customer satisfaction.

Working in conjunction with their Sales partner, the SE 1 helps the customer detect and prevent advanced cyberattacks and breaches while safely enabling applications by deploying the full Palo Alto Networks platform so that they can confidently pursue network, cloud, and mobile technology initiatives.

Your Impact

Establish yourself as a trusted advisor to prospects and customers working with your Account Manager and the local partners within your territory to:

  • Identify and document specific problems at your prospects and customers which can be solved through the deployment of a Palo Alto Networks solution
  • Architect and propose solutions which solve the identified problems in a unique and differentiated way
  • Gain validation from the prospect that the solution being proposed is compelling and worthy of investment
  • Prove that the Palo Alto Networks solution solves the problem
  • Ensure ongoing customer satisfaction
  • Exceed quota
  • Continuous self-improvement and learning to maintain technical leadership of relevant technologies (Data Center, SDN, Public Cloud, Security, Networking, End point, etc.)

Qualifications

Your Experience

  • BSCS or equivalent and 6+ years of experience as an SE or Systems Integrator or equivalent military experience required
  • Strong communication (written and verbal) and presentation skills
  • Strong problem-solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under duress
  • Effective in customer facing engagement, presentations, and in writing
  • Focused on continued skills development and learning experiences
  • Mature and effective organizational and time-management skills
  • Responsible for own actions - self-motivated - consistently exhibits a positive attitude and demonstrates a “whatever-it-takes” mentality to get things done
  • Team player who works productively with the immediate team and channel partners and can engage with the product, marketing, and other members of the extended sales team

Technical requirements

  • Demonstrable experience with systems installation, configuration and administration of routers/switches, UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable)
  • Experience that emphasizes L2-L4 Networking (L2 Switching architecture including Spanning Tree, VLANs/trunking, IP routing including static routes, OSPF and BGP, route re-distribution, L4 Load-balancing)
  • Industry knowledge of security and network product and technology trends
  • Knowledge of competitive solutions and solution selling strategies
  • Experience selling, demonstrating, installing or troubleshooting network security products

Additional Information

The Team

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Client-provided location(s): Mexico City, CDMX, Mexico
Job ID: a011ed51-a560-4023-9209-3e65d4dd008c
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Leadership Training Program
    • Tuition Reimbursement
    • Lunch and Learns
    • Internship Program
    • Professional Coaching
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led
    • Veteran founded/led
    • Asian founded/led

Company Videos

Hear directly from employees about what it is like to work at Palo Alto Networks.