NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Senior ServiceNow Developer to join our team Remote based anywhere in Canada.
Job Description:
- Developing, configuring and administering complex ServiceNow projects.
- Work with end users to derive requirements, understand their issues, and provide effective resolutions.
- Work with various technologies, such as ServiceNow, JavaScript, HTML, CSS, AngularJS.
- Understanding of ServiceNow architecture, data model, and security model.
- Client Interaction and working directly with end users to understand their requirements, issues, and objectives.
- Work with ServiceNow integrations, ServiceNow Discovery, Service Portal and ServiceNow mobile apps
- Analyze end user problems and work through resolutions effectively.
- Interact with end users and stakeholders at all levels.
- Work independently and manage multiple tasks and projects simultaneously.
- Previous Federal or Provincial Government/Public Sector experience considered a huge asset.
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Basic Qualifications:
- Minimum of 10 years of overall work experience.
- Minimum of 8 years of Application Management and configuration experience with ServiceNow.
- Minimum of 5 years of hands-on experience with ServiceNow Development and Administration.
- Must have proven experience in developing and configuring complex ServiceNow projects.
- Must have in-depth knowledge of ServiceNow modules, especially IT Service Management (ITSM) and IT Asset Management (ITAM).
- Experience with JavaScript, HTML, CSS, AngularJS, and other web development technologies.
- Experience with ServiceNow architecture, data model, and security model.
- Experience with ServiceNow integrations using REST, SOAP, and other integration technologies.
- Experience with ServiceNow Discovery, IRE, and the CMDB health and remediation rules
- Experience with Service Portal and ServiceNow mobile apps
- Experience with end users to derive requirements, understand their issues, and provide effective resolutions.
- Familiarity with ITIL processes and best practices.
- Previous Federal or Provincial Government/Public Sector experience considered a huge asset.
Educational Requirements:
- Bachelor's degree in computer science, Information Technology, or a related field. Advanced degree preferred.
- ServiceNow Certified Application Developer.
- ServiceNow Certified System Administrator.
- Additional ServiceNow certifications (e.g., ITOM, ITSM, ITAM) are a plus.
About NTT DATA:
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at us.nttdata.com.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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