NTT DATA Services currently seeks a Pharmacy Technician -Customer Service to join our team working onsite.
Pharmacy Techncian - Front End
Candidate Must have a minimum Pharmacy Training License for AZ
Location: This is 100% onsite - 1002 East McDowell Road Phoenix AZ 85006
Hours: Mon - Fri 9:30 - 6
Type: Temporary
Position Summary:
This position takes in-coming calls from members, providers, providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Minimum Requirements:
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At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
Pharmacy Training LIcense or National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations.
1 year of computer skills including word processing and spreadsheet utilization.
Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
Education:
Verifiable High School diploma or GED is required.
About NTT Data Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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