NTT DATA Services currently seeks Certified Pharmacy Technicians to join our team for a remote work from home position. This is scheduled to be a 6+ month contract role.
You must have a dedicated quiet, separate space in which to work with wired internet meeting 25mbps min download and 3mbps minimum upload speed.
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
The Pharmacy Technician certification is preferred but not required at a State or National level.
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Required Skills/Experience
What are the required skills for this role? (3-5 at the most). Points to emphasize
- 1+ years experience required in a customer service position with high volume call center experience
- 1+ years working in a pharmacy tech role.
- 1+ years healthcare experience
Hours: Will be assigned shifts vary from 7AM-8PM CT. Training hours 8AM-430PM CT. May require a Saturday or Sunday.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $21 per hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
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