Req ID: 299772

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network-Data Center-Datacenter Management-Systems Integration Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

0365 Specialist Roles and Responsibilities

• Provide complete administration of the Microsoft 365 environment and its capabilities including Exchange, SharePoint, OneDrive, Teams and PowerApps
• Implement and support security policies, such as data retention.
• Provide L2/L3 support for end users, experiencing problems with Office 365 applications and services.
• Review, test, monitor and make recommendations for standard O365 practices areas for improvement.
• Manage anti-spam filtering, logging and email tracking and transport rules.
• Manage user accounts, licenses, and permissions in accordance with company policies.
• Support Single Sign-On using Active Directory Federation Services with Multi Factor Authentication.
• Perform scripting administration tasks and reporting using PowerShell.
• Perform migrations and deployments related to the building, upgrade and maintenance of O365 environment.
• Manage user's mobile devices through Mobile Device Management (MDM) solutions (MS Intune).
• Create user guides and instructional documents for end-users; Train team members on how to use Office 365 effectively.
• Backup and Recovery of O365 environment
• Troubleshooting technical issues such as email delivery failures or authentication problems.
• Managing the deployment of new features or functionality after they have been tested in a staging environment.
• Need Strong Active Directory (including ADFS and Azure AD) and Group Policy configuration and troubleshooting expertise.
• Need Strong experience with Azure Active Directory and Azure Rights Management
• Monitoring and Reporting: Monitor system performance and usage to ensure optimal performance and availability. Generate reports on system usage, security, and compliance.
• Security and Compliance: Implement and manage security settings and policies to ensure compliance with company and regulatory standards. Handle security incidents and perform regular security audits.
• Support and troubleshooting client/server environments, server Health check, PowerShell commands/scripts, bulk reports, monitoring parameters, backups etc.
• Server maintenance/upgrades-Patching, RU/CU's, security updates, server installation/deployment, configuring components and software integration.
• Knowledge on ITSM tools/platform to perform Request, Incident, Change and problem management. Service management and service level management
• Steady state support to the messaging infrastructure, handling on-call responsibilities, complex issues, escalations, server maintenance activities etc.
• Should have Good Experience in Customer Coordination (understand customer needs and providing solutions).
• Working within the IT team and closely with other business units, you will be a strong communicator and quickly understand the needs of the business, to ensure the infrastructure is underpinned with the best technologies and processes. The role will be a balance between project and BAU work.