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Job Responsibilities
In this role you will:
• Aid fellow team members and end users in troubleshooting and problem resolution in support of real-time operations.
• Communicate effectively verbally and in writing to include, but not limited to, creation of process documentation and Standard Operating Procedures (SOPs).
• Install, configure, troubleshoot, and maintain Windows and Linux VMs via OpenStack.
• Provide accurate logs so that the development and sustainment teams can make improvements in product stability and functionality.
• Implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
• Maintain smooth operation of multi-user computer systems, including coordination with team members, system engineers, operators, project managers, end users, and customers.
• Install, configure, and perform maintenance of virtual environments to include virtualized servers and VDI Desktops utilizing PCoIP.
• Create and maintain user and computer accounts and modify file permissions and security access lists via Active Directory and Linux.
• Oversee daily maintenance and provide Tier 1 troubleshooting and support in OpenStack environment.
• Support integration of DevOps software such as Jira, Confluence, Bitbucket, Ansible, and Terraform.
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This position can be filled at the level 2 or 3.
Basic Qualifications:
Tier 2
• Bachelor's degree with minimum of 3 years of experience; OR Master's degree with minimum of 1 year of experience of experience. Experience may be considered in lieu of a degree
• U.S. Citizenship with a current or active Top Secret level clearance and the ability to obtain SCI level access.
• Experience in Linux (RHEL 7/8) Server and Workstation Administration and OpenStack Administration and/or experience in Windows (10 and Server) Server and Workstation Administration
• Ability to follow a checklist or an established troubleshooting routine for connection or software issues
• Ability to build and maintain collaborative relationships to work effectively with others in a team setting through shared responsibility, empathy, and respect
• Current Security + or IAT Level 2 certification

Tier 3
• Bachelor's degree with minimum of 6 years of experience; OR Master's degree with minimum of 4 years of experience. Experience may be considered in lieu of a degree
• U.S. Citizenship with a current or active Top Secret level clearance and the ability to obtain SCI level access
• Experience in Linux (RHEL 7/8) Server and Workstation Administration and OpenStack Administration and/or experience in Windows (10 and Server) Server and Workstation Administration
• Ability to follow a checklist or an established troubleshooting routine for connection or software issues
• Ability to build and maintain collaborative relationships to work effectively with others in a team setting through shared responsibility, empathy, and respect
• Current Security + or IAT Level 2 certification
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Preferred Qualifications:
• Red Hat Certified Systems Administrator (RHCSA) certification.
• Experience with DNS, Active Directory, GPOs, and LDAP configuration.
• Experience with DevOps systems and methods.
• Familiar with the concepts of server and desktop virtualization, PCOIP, or experience with low level administration of an environment.

The Northrop Grumman Tactical Space Division is a strategic partner specializing in commercial and classified partnerships with the design, delivery, operation and sustainment of satellites and human spacecraft. We support science and space exploration through our various partnerships, including NASA's Artemis program with the goal to return humans to the Moon in 2024 and the TESS (Transiting Exoplanet Survey Satellite) program that has discovered more than twenty confirmed plants. Recognized as an industry leader, we also develop highly specialized space and satellite components.

Northrop Grumman offers a competitive and robust benefits program.
As a full-time employee of Northrop Grumman, you are eligible for our robust benefits package including:
Medical
Dental & Vision coverage
401k
Educational Assistance
Life Insurance
Employee Assistance Programs & Work/Life Solutions
Paid Time Off
Health & Wellness Resources
Employee Discounts
Flexible Schedules (For example the ability to work a 9/80 work schedule, which allows an employee to work a nine-hour day Monday through Thursday and take every other Friday off of work)
For more details please visit our total rewards site or chat with one of our recruiters to learn more.
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Salary Range: $72,100 - $108,100
Salary Range 2: $88,600 - $133,000
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.