Senior Studio Manager, Brand Creative Retail Design (EMEA Brand Planning & Operations)

Senior Studio Manager, Brand Creative Retail Design (EMEA Brand Planning & Operations)

EMEA Brand Planning and Operations (BPO) is the operating system of Nike Marketing. We are the backbone that supports all our Marketing functions to deliver big ideas on time and in the most efficient way, through planning and operational excellence. We are a centralized and wired team, Global to Geo to City, across planning and operations, who uphold the operational proficiency required to deliver World Class Marketing.

This role is dedicated to supporting EMEA Brand Creative Retail Design (BCRD): a team of industry experts who design and deliver all aspects of the built retail environment across the full Nike marketplace. We inspire, enable and engage all athletes* through product connectivity, brand storytelling, impactful environments and meaningful service moments. We create retail stores that drive brand distinction and deliver business impact. We aim to make people feel and help them do sport on a daily basis.

• Extensive experience in creative operations, across studio management, planning, production and/or project management (either in an agency or in-house creative studio).
• Experience working in a fast-paced and evolving creative environment, supporting teams to deliver high volumes of projects.
• A strong understanding of architectural and retail design project lifecycles and creative disciplines.
• Extensive experience in creating and implementing new processes and identifying areas to optimise existing ways of working.
• Excellent interpersonal skills and a strong team player, able to develop productive relationships with cross functional senior stakeholders.
• A strong communicator in spoken and written English, and an ability to synthesize operational detail into clear overviews tailored to a variety of leadership levels.
• Experience managing multiple direct reports, with documented success across a variety of challenging managerial scenarios.
• Ability to remain focused, professional and performing effectively in a pressured environment with competing demands and priorities.
• Experience in using a variety of enterprise software (MS Office, Keynote, Smartsheet, Airtable).

• Overseeing the planning, resourcing and intake of all new projects (new store openings, store re-fits, store improvement works and other 365 retail design projects), guiding and supporting the team through changes to the pipeline.
• Working with the Marketplace Operations Director and Senior Creative Director to create both high level strategic plans, and your direct reports to turn these strategies into actionable operational plans.
• Maintaining an overview of current and future pipeline planning, ensuring the studio has adequate resource to meet the business needs, forecasting timelines, teams and setting approaches to projects.

• Look to consistently evolve the tools and processes we use to find new efficiencies for our studio, considering not only ways of working on projects but also building frameworks to promote healthy and happy teams.
• Supporting the Senior Creative Director in managing, tracking and reporting the operating budget for our team.
• Creating best practices to be shared with your wider operational network, to drive consistency and efficiency wherever possible.

• Managing and coaching a team of two Studio Managers, driving consistent conversations away from the day to day, focused on their own personal and career development.
• Empowering and delegating as appropriate to ensure that business priorities can be met, while identifying opportunities for your team to develop their strategic planning skills.
• Manage administration within the studio, including: operational budget, recruiting and contracting freelance talent, software licenses, manging team holiday and ensuring workload is covered.