Trabalhar no retalho é ser o rosto da NIKE, Inc. Com um foco incansável em conhecimento dos produtos e atendimento ao cliente, as Equipes de retalho da Nike proporcionam experiências valiosas aos clientes todos os dias. De Xangai a São Francisco, cada loja tem uma perspectiva única e recebe uma comunidade inspiradora de pessoas apaixonadas por esportes e estilo. Uma carreira na Equipa de Retalho da Nike exige criatividade e ambição e oferece a oportunidade para você crescer ao lado dos melhores atletas, colegas e parceiros.
COMMERCIAL
Support a team that can receive products efficiently, conduct accurate inventories and meet presentation standards.
Ensure all stock processes are running smoothly so that the sales floor is always full, well presented and meets brand standards.
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Work with department trainers who will oversee individual components (receiving products and visual presentation) while you perform these tasks.
Be responsible for preparing monthly launch initiatives on time and providing regular feedback.
Use our reporting tools with your department trainer to make the best business decisions.
ATHLETE EXPERIENCE
Ensure the team has the tools to deliver world-class athlete experiences (Goal)
Collaborate with coaches to ensure the smooth operation and development of NIKE to strengthen the team
Work with your store trainer to implement store hours, availability, usage and shipping
Collaborate with the store team to implement and maintain a positive NIKE culture
CUSTOMER EXPERIENCE
Lead by example on how to deliver our service on the sales floor and enhance the customer experience
Provide resources for the team to be brand-savvy in all aspects of customer service, such as the use of digital services
Complete specific training and report back to athlete services
Use data and analytics to provide insights and collaborate with experienced store leaders to continuously improve
What you get:
salary that evolves based on the market and experience
monthly bonus opportunities
Advantageous discounts for employees to use online and in-store
benefits package
Exciting development and career opportunities
ongoing training on sales and products
dynamic and motivating environment that values diversity, equity and inclusion (DE&I)
staff clothing designed to represent NIKE and promote our team spirit
Your contribution:
passion for NIKE and/or sport
more than 2 years of experience in the retail sector
ability to use professional language
strong focus on team and customers
organizational and prioritization skills
proactivity, open-mindedness, motivation
flexibility to work shifts and weekends
Have we piqued your interest? Do you want to support us in our mission "Bringing inspiration and innovation to every athlete* in the world."? Apply now in porto2.factorystore@nike.com
We are waiting for you!