WHO ARE WE LOOKING FOR
At Nike, we owe our success to the efficiency of organizational processes. To help maintain and grow this standard, we're seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing Distribution Centers with a Continuous Improvement mindset. This person will be highly skilled in supply chain operations, vendor management, DC ops and be able to develop and maintain an environment of trust, team work and open communication with his team and internal customers.
Objectives of this role
- Maintain constant communication with managers, staff, and vendors to ensure proper operations around APLA.
- Support and follow up using an account manager approach for the DCs at Mexico, South Korea and Japan.
- Develop, implement, and maintain quality assurance protocols
- Increase the efficiency of existing processes and procedures to enhance the company's internal capacity
- Ensure that operational activities remain on time and within budget
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WHAT WILL YOU WORK ON
- Coordinate, motivate, and support a large team across various territories within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional teams to improve proprietary tools and systems
- Share best practices across DCs
- Work closely with legal and safety departments to ensure that activities remain compliant
- Conduct budget reviews and report cost plans to upper management
WHAT YOU BRING
Required skills and qualifications
- Two or more years of proven success in an operations management role
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new applications
Preferred skills and qualifications
- Bachelor's degree (or equivalent) in operations management, business administration, or related field
- Strong IT skills, including database development
- Multiple years of financial and account reporting experience
- Ability to communicate in more than one language
We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.