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Chief Product Officer, Distribution

AT Liberty Mutual Insurance
Liberty Mutual Insurance

Chief Product Officer, Distribution

Boston, MA / Remote

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description
As the Chief Product Officer, Distribution , you will be r esponsible for delivering on implementation of Global Risk Solutions (GRS) digital distribution strategy across global foundational distribution aspects such as client and partner engagement (relationship management and risk intake) as well as client and partner enablement (portals and risk/insurance management) . Collaborates with business and technology stakeholders to enable execution of end-to-end delivery plan across foundational distribution capabilities across GRS. Leading end to end programs and managing progress , risks, and dependencies across other domains . Responsible for translating Distribution domain -level business objectives (e.g. , increase efficiency through an improved broker and customer portal experience ) into a gile product strategie s through a deep understanding of end-to-end distribution lifecycle management . Responsible for ensuring stakeholder satisfaction and overall progress against strategic objectives using a gile methodology .

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Responsibilities:
  • Develops and executes product strategies and roadmaps to support digital capabilities such as broker onboarding , customer / broker account management, relationship management, customer / broker domain analytics in partnership with other domain and portfolio leaders .
  • Deeply understands the businesses that comprise GRS, their go-to-market strategies, their common opportunities to leverage scale, and their unique differences that are required to win in local markets.
  • Translates the voice of customer (from both broker and consumer perspective) and works closely with business units to take business strategy and translate into product strategies to support overall business objectives .
  • Represents the business by communicating the product vision broadly and effectively to key stakeholders and Sr. Management .
  • Prioritizes and a llocates investment across products and ensures sufficient resources .
  • Owns the overall product backlog across the Distribution domain and provides guidance to product owners on the teams that comprise the complete effort.
  • Uses the overall backlog to coordinate the work of product teams, through each teams product owner.
  • Functions as the final arbiter at the a gile product level to order work and accepts the final release plan.
  • Manages final escalation on trade-offs across the product domain , p rovides customer-oriented feedback on product and feature demos for product teams .
  • Provides leadership to agile product teams and has direct managerial responsibilities for Product Owners.
  • Defines objectives and development plans in alignment with IT and business objectives . Manages team to achieve business results.
  • Champions a gile development methodology transformation across the company through contribution to a gile education initiatives and communicating agile principles to executive audiences.
  • Monitors the application of a gile principles across product teams .
  • Leads a team of about 40 FTEs globally
  • Manages diverse stakeholders globally
Qualifications
  • Business expertise and knowledge of a gile development methodologies and IT project management
  • Bachelors degree in relevant field (business, computer science, etc.) and a minimum of 10 yearsexperience in business, engineering, technology and/or consulting.
  • Masters degree preferred.
  • At least 5 yearsexperience managing product management teams.
  • Proven business expertise needed to set clear priorities across the product domain and drive business value.
  • Has in depth knowledge and ability to influence business strategy for Distribution function for a commercial insurer .
  • Possesses strong communication and influence skills within the reporting line as well as with IT and business peers.
  • Excellent collaboration skills -- leading execution across teams, influencing across organizations, respected, experience of working across levels from developers and designers.
  • Demonstrates passion for improving customer outcomes and experiences.
  • Embraces change andoutside of the box` ideas-does not feel attachment to the status quo.
  • Encourages a non-hierarchical culture.
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Boston, MA, USA; Portsmouth, NH 03801, USA
Job ID: liberty_mutual-2025-68485-en_3
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • Pension
    • 401(K) With Company Matching
    • 401(K)
    • Financial Counseling
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

Company Videos

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