We are looking for an Assistant Store Manager to join our dynamic team at NIKE Viaport store in Pendik. In this role, you will play a crucial role in creating a unique shopping experience for our consumers, leading and developing a diverse team, and ensuring smooth store operations.
RESPONSIBILITIES
• Customer Experience: Create a welcoming environment and deliver a unique shopping experience to our consumers. Lead by example on the sales floor to ensure an excellent consumer journey.
• Team Leadership: Build, lead, and develop a strong team, ensuring they are equipped with the knowledge to provide outstanding service. Coach and mentor staff to enhance their skills and performance. Foster a positive and motivating store culture.
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• Store Operations: Manage store budgets and operations to meet sales targets, optimize services, and improve consumer satisfaction. Oversee product flow, visual presentation, and stock management in coordination with relevant departments. Organize monthly campaigns.
• Brand & Strategy: Implement and support NIKE's strategies (e.g., sustainability, membership, digital services) in your store. Ensure the store complies with all NIKE standards and guidelines. Cooperate with business partners across stores and HQ to share best practices.
• Staff Development: Support recruitment and onboarding processes. Ensure team members are knowledgeable about digital services and brand information. Participate in training sessions and share knowledge with the team.
• Analysis & Reporting: Use data and analysis to drive continuous improvement with store management. Utilize reporting tools to make informed business decisions.
WHAT YOU BRING
• 5 years of retail experience, including 2 years in a management role.
• Proficiency in English is a must.
• Proven ability to coach, develop, and lead a team.
• Strong communication skills and a passion for sports and the NIKE brand.
• Proficient in Microsoft Office and retail business systems.
• Ability to work in shifts, including evenings, weekends, and holidays.
WHAT YOU GET
• Competitive salary and attractive in-store employee discounts.
• Career development opportunities, regular training on leadership, sales, and products.
• A dynamic and inclusive environment that values Diversity, Equity & Inclusion.
• Opportunities to participate in unique NIKE moments and access to sports activities.