The Identity and Access Management (IAM) Operations Senior Associate is responsible for the support and maintenance of the IAM tools, proactive identification of issues and collaborating with broader business and technology teams to drive remediation.

This role requires a blend of technical expertise, leadership abilities, Agile methodology proficiency, excellent communications skills, and business acumen to oversee, guide, and ensure the successful delivery of solutions by multiple teams within the organization.

In addition, this team works closely with users requiring support, handles daily tasks & key audit controls. Aside from providing superior end user support, this team is mostly focused on compliance risk which is also a very manually intensive operation. Additionally, this team is highly impacted by other organizational processes (e.g. - cost center changes, re-orgs, etc.) because birthright access and lifecycle management are tightly coupled to our authoritative sources for human capital. The team is connected at the hip with Human Resources and Contingent Worker Office to ensure our many flavors of end users have the right access at the right time.

What You'll Do:

This role requires a blend of technical expertise, leadership abilities, Agile methodology proficiency, excellent communications skills, and business acumen to oversee, guide, and ensure the successful delivery of solutions by multiple teams within the organization.

What You'll Bring:

Minimum three years of experience being in lead role that is responsible for the support and operation of IAM environments and IAM security tools. Demonstrated team lead/supervisory experience in a similar capacity may be considered.

You will play a crucial role in supporting our IAM initiatives. You will leverage your experience with IAM tools to assist in the implementation, management, and optimization of identity governance solutions. You will collaborate with cross-functional teams to ensure that access controls are in place and aligned with business requirements and security policies.

Required Skills:

• 3+ years of experience in Identity and Access Management (IAM) with a strong understanding of IAM concepts and practices. Assist with the development and maintenance of IAM related policies, standards and processes.
• Establish a continual service improvement plan and improve the overall IAM service, focusing on operational, process and resource efficiency
• Provide guidance to business partners about applicability of information security to meet business needs
• Proven experience with IAM Tools (SailPoint IdentityIQ (IIQ), CyberArk, PING, AD, LDAP) implementation and administration.
• 3+ years of experience with developing and maintaining run support procedures, standards and controls, including aggregation review and issue resolution, SoD violation reviews, NPE tracking and follow-up, native control reviews, password masking and encryption best practices
• Maintain alignment of IAM vision with Information Security objectives and business requirements
• Bachelor's degree in Computer Science, Information Systems or equivalent related field preferred, with a minimum of 3 years of experience in Information Technology OR in lieu of the Bachelor's degree, a minimum of 5 years of experience in Information Technology

Preferred Skills:

• Relevant certifications (e.g., Certified Information Systems Security Professional (CISSP), Certified Identity and Access Manager (CIAM)).
• Familiarity with identity governance frameworks and compliance regulations (e.g., SOX, GDPR)
• Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical teams.

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Pay Transparency

Salary Range: $95,000-$162,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 91066

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About NY Life Insurance Company

Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

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Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

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