Location Designation: Hybrid - 3 days per month

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.

Role Overview:

• The SAP Commissions Specialist is accountable and responsible for implementation and maintaining SAP Commissions System
• The SAP Commissions Specialist is responsible for Project integration of varying sizes and delivering projects within program expectations, on time through improved productivity and performance.
• The SAP Commissions Specialist demonstrates leadership competencies by engaging with cross-functional teams to manage project delivery lifecycle, from conception, blueprint, realization to go-live and support.
• The SAP Commissions Specialist supports large, complex projects, working with distributed teams together focusing on execution and delivery.

• Responsible for defining, planning, tracking, and managing SAP Commissions projects/Incidents successfully by identifying key resources and providing the direction to meet defined objectives.
• Collaborate with business stakeholders to gather and analyze Business Requirements related to commissions and translate them into efficient technical solutions.
• Offer ongoing support and troubleshooting for any issues that arise during day-to-day operations.
• Support integrated testing strategies and co-ordinate testing efforts with end-users.
• Ability to Customize Commission plans, rules and workflows and ensure accuracy.
• Work with other modules (FS-CD, FP-SL) to ensure seamless integration.
• Assess the current solution processes for Group/Individual producers/brokers to identify areas of improvement, if any - propose sustainable solutions/POC's/process improvements.
• Participate in project planning activities and manage the execution of enhancements & multiple parallel Projects
• Manage relationship with project stakeholders, keeping them informed of progress and issues to manage expectations on all the project deliverables.

• At least 7 - 10 years of SAP experience with complex and multiple projects (both complete Core template design / build / validation, roll-out and support) in SAP Commissions (Callidus Cloud)
• Functional/Technical proficiency with at least 2+ full lifecycle SAP implementations and 7+ years of industry or consulting experience
• Experience in writing efficient stored procedures and configuring complex payment calculations in SAP Commissions based on the requirements.

• Group, Life Insurance and Annuities industry domain knowledge is required.
• Understanding of the sales and financial processes for Insurance organizations, the various available pricing models and Incentive compensation processes.
• Experience in SAP Advanced Workflows, Crystal Reports in a plus
• Proven ability to manage multiple, complex responsibilities, and be effective working autonomously to meet multiple deadlines.
• Experience in integration with other modules such as FS-CD and FP-SL is preferred.
• Any Certification in SAP Commission (Callidus) module is a plus
• Proficiency in creating detailed documentation, including system configuration and user guides
• Strong communication and problem-solving skills as well as the ability to work with multiple teams / time zones.
• Ability to develop and present new ideas and conceptualize new approaches and solutions