Job Summary

Join the dynamic team of NetApp Business Systems Analysts who are at the forefront of supporting and revolutionizing NetApp's worldwide business processes and systems. As a Business Systems Analyst, you will unleash your technical prowess and functional business expertise to identify, evaluate, and develop cutting-edge systems and procedures that exceed the expectations of our business users. Collaborating closely with cross-functional teams, IT architects, and developers, you will craft elegant solutions that drive efficiency and innovation. Your ability to understand business process challenges and communicate ingenious technical solutions to our internal clients will be the key to your extraordinary success in this role. Get ready to showcase your project management skills and wow our stakeholders with your exceptional customer service orientation.

• Strong oral and written communication skills; including process documentation.
• Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
• Knowledge of various development methodologies, including waterfall and agile/scrum.
• Experience working with IT delivery teams on complex projects.
• Ability to handle multiple tasks concurrently.
• Ability to collect and summarize meeting minutes effectively.
• Excellent stakeholder engagement skills.

• Collaborate with business users to define processes that meet business needs.
• Anticipate the needs of stakeholders affected by process change.

• Develop and define IT requirements to support process and system changes.
• Co-lead design sessions to identify gaps and opportunities.
• Create detailed functional design documents for conversions, interfaces, and reports.
• Coordinate with IT development teams to resolve issues.

• Monitor and drive resolution of issues.
• Document and communicate status updates to team members and Management.
• Estimate resource requirement and determine IT impacted groups.

• The ideal candidate will be a proactive contributor and subject matter expert.
• Demonstrate favorable results through regular leadership and influencing others.

• A minimum of 4 years of experience is required. 3 to 5 years of experience is preferred.
• A Bachelor of Arts or Science Degree required; Information Technology, or related technical field is preferred.
• Demonstrated ability to have completed technical projects.