Overview
Overview of Business Savings and Membership Opportunity - Gain insight into department-wide strategic planning, change management, and other operational programs. Provide focused support to Business Financial Risk, and Business Governance. The Internship Program will assist in working real time reports, preventing loss, stopping fraud, completing audits, assisting in governance oversight, research with policy/procedures and laws/regulations, aiding in process mapping and system requirements and access. Assisting in developing expanding tools for case management, reporting, and data analysis; to help the BSMD program meet our ever-evolving needs and goals.
****A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the "Attach Cover Letter" button during your application.
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Responsibilities
• Provide support to assigned department; may work on small projects or portions of larger projects
• Support business strategy and initiatives within the business unit and/or across the organization
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Present data findings from research and analysis; may include quantitative and/or qualitative analysis
• Maintain professionalism in all interactions, placing internal customer service and deliverables as priority
• Provide comprehensive day-to-day operational support
• Evaluate and measure effectiveness of internal programs
• Process and update data in automated systems; may generate and analyze reports Coordinate implementation of key projects involving Member Experience with appropriate personnel within the division and/or across divisional lines; monitor progress of projects; address and resolve issues
- Identify areas of improvement, develop and analyze new approaches, make recommendations, and implement approved solutions to improve operations, standards, and results
- Review, analyze, and report on Business Solution's policy and procedural framework as directed
- Assist with mitigating risk and remediating operational and regulatory vulnerabilities by leading compliance-related initiatives and remediations
• Perform other duties as assigned
Qualifications
• Must be pursuing a degree from an accredited college/university
• Effective interpersonal, verbal, and written communication skills
• Effective research, analytical, and problem-solving skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to adapt to new technologies
• Effective skill in the use of MS Office Products; specifically Excel and Visio
• Effective skill in data analytics and process automation
• Effective organizational, planning and time management skills
• Ability to work independently and in a team environment
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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• Forbes® 2023 The Best Employers for New Grads
• Fortune Best Workplaces for Millennials™ 2023
• Fortune Best Workplaces for Women ™ 2023
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2023 Best for Vets Employers
• Newsweek Most Loved Workplaces
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Yello and WayUp Top 100 Internship Programs
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.