Overview

To lead, plan, and direct credit risk modeling and analytics function including, credit risk strategy development, price setting optimization and simulation/capacity modeling functions for the Lending Department. Responsible for optimizing underwriting, and account management strategies for all Lending asset types. Plan and direct credit risk modeling efforts including design and build of custom scorecards across the lending life cycle and optimization of credit line allocations/assignments. Serve as subject matter expert regarding business functions, systems, policies and procedures. Support executive management in developing and executing strategic plans. May act as VP in the incumbent's absence.

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• Lead development of credit risk models for underwriting, account management, pricing, optimization and simulation models to optimize Lending decisions
• Oversee the development, implementation, and use of credit scoring models and account management strategies
• Lead development of price optimization and elasticity models for risk-based pricing, credit line optimization models to minimize risk exposure while maximizing net income, and profitability models that allow for optimization of the various trade-offs to achieve Lending's business goals
• Manage relationships with credit bureaus to support credit risk management
• Develop and manage the pricing models used to make pricing/risk/volume decisions as well as the simulation/capacity modeling functions for the Lending Department
• Maintain thorough knowledge of credit bureau data, tools and initiatives as well as newer advancements in Machine Learning and AI, and how they may be leveraged to improve Lending's credit decisions
• Lead development of simulation models for capacity planning and business process improvement to improve operational efficiency, and member service and satisfaction
• Lead optimization of business operations performance by analyzing current and forecasting future performance to support strategic initiatives
• Lead the collection, correlation, analysis, and reporting of data and studies of organizational information to drive lending operations, business decisions, and mitigate risk/loss
• Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and Navy Federal policies and procedures
• Lead or participate in organization-wide project teams; monitor projects assigned to the department and ensure milestones are completed on schedule
• Develop and implement new/updated policies, procedures, goals and priorities as necessitated by demands, changing conditions, and/or management request
• Develop and lead relationships with vendors and procurement related activities for selected vendors and projects
• Identify and resolve operational and performance gaps and obstacles; develop and implement changes and improvements
• Leverage operations research techniques to optimize the performance of Lending's products and operations
• Manage and lead the simulation and optimization of credit policy decisions utilizing various profit/loss scenarios to ascertain current/future financial impact; make appropriate recommendations
• Lead development of ROA modeling to ensure that product pricing appropriately addresses income objectives
• Maintain understanding of business direction, environment and strategies and work closely with stakeholders to ensure analytic output addresses business needs
• Evaluate/develop/implement analytical techniques and best practices to gain a competitive advantage
• Perform other duties as assigned

• Advanced knowledge of applicable federal and state, laws, rules and regulations that govern the functions of Consumer/Credit Card Lending
• Extensive progressively responsible experience leading and managing an analytics operation in a large financial institution, including operational and regulatory risks and controls
• Advanced knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling
• Advanced knowledge of banking/financial industry trends, products and services
• Extensive experience in the use of statistical modeling software (e.g., R, Python, SAS or SPSS, etc.), and Credit Card Decisioning software (e.g., TSYS, etc.)
• Expert knowledge of Credit Scoring and Scorecard models
• Extensive experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
• Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals
• Extensive experience in working with all levels of staff, management, stakeholders, vendors
• Extensive experience supervising and leading professional employees
• Expert organizational, planning and time management skills
• Expert research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis
• Expert skill in results-oriented leadership in a challenging environment
• Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
• Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
• Expert skill in producing desired results and achieving goals and objectives
• Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
• Expert verbal, interpersonal and written communication skills
• Expert database, word processing, spreadsheet, and presentation software skills
• Master's degree in Finance, Business Administration, or related field, or the equivalent combination of education, training, and experience

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
• CFA charter holder
• PhD in Finance, Business Administration, or related field