Nationwide is looking for a Technology Analyst to join it's 3rd Party Onboarding team!

3PO specializes in helping external partners connect to Nationwide's Personal Lines APIs and web platform. We are looking for an associate who can assist with work items like:

• Impact assessment of new projects from dependency areas and external partner requests
• Review our process documentation, looking for ways to reach a broader audience of customers 
• Work directly with external partners to support them during their onboarding
• Address questions for both partners and internal consumers of the APIs to accelerate delivery speed
• Practice Agile principles and continuously work with the team to improve our work environment
• Purpose/Execute enhancements projects to decrease partner onboarding timelines

Compensation Grade: E4

Job Description Summary

If you’re passionate about delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!  
   
As a Technology Analyst you will partner with the business to understand business needs and outcomes as well as provide all types of analysis skills related to understanding and meeting business outcomes.  You will translate business outcomes into solution requirements using techniques such as facilitation and visual management.  A Technology Analyst should have broad technology and analysis experience including: facilitation with large stakeholder groups, managing the complete requirements lifecycle, conducting structured analysis using both quantitative and qualitative techniques, analyzing data and application suites, and problem-solving using a collaborative style.  Technology Analysts are engaged in work efforts at all scales ranging from minor defect fixes and enhancements to development of new applications.  You will also work on all types of solution approaches (e.g. custom development, package implementation) and domains (e.g. all application types, data warehouses, Web, and Cloud).

Job Description

Key Responsibilities: 

• Partners with the business and other technology professionals to understand business needs and outcomes.

• Translates business outcomes into solution requirements.

• Executes requirements and ensures business alignment using facilitation and visual management techniques.

• Documents and clarifies work products requirements.

• Provides basic to mid-level analysis skills related to understanding and meeting business outcomes.

• Works with others to verify, trace and manage functional and non-functional requirements.

• Possess the technical skill to understand the applications used to support the business in a specific Business Solution Area(s) (BSA).

• Conducts quality improvements by providing analysis of relevant data.

May perform other responsibilities as assigned.

Reporting Relationships:  Reports to Technology Manager or Director.

Typical Skills and Experiences: 

Education:   Undergraduate studies in computer science, management information systems, or a related field is preferred.

License/Certification/Designation:  Technology certifications or designation are not required but encouraged.

Experience:  Three years of relevant work experience including software delivery or educational experience within a technology domain. Experience with delivering Technology and/or business solutions across industries, platforms and/or lines of business (LOB) within the insurance and/or financial services industries. Demonstrated capability in managing the requirements lifecycle, including facilitation, elicitation, and documenting requirements.

Knowledge, Abilities and Skills:  Strong analytical and communication skills, knowledge of planning.  Ability to influence, negotiate and set priorities needed. Insurance/financial services industry knowledge a plus. 

Other criteria, including leadership or technical skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values:  Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility:  Exempt (Not Eligible).

Working Conditions:   Normal office environment. Some travel maybe required.

ADA:  The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.