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Specialist, Delivery Coordinator

AT Nationwide Insurance
Nationwide Insurance

Specialist, Delivery Coordinator

Columbus, OH

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you!

This position will support Demand Management with Product Centric teams within Marketing, Analytics & Customer BSA.

In this role, you will work with Technology Planners (TIA's) gathering estimates across the organization and loading capacity for build investment work for product lines.

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Ideal candidates will have:

* Planview expertise

* Cross BSA planning/communication experience

* Agile knowledge

* Process orientation with a high degree of attention to details

* Ability to build partnerships and collaborate with IT & Business partners.

This role can be filled remotely (anywhere in the USA) or in a hybrid capacity, collaborating in office with the team a few days every other week. Subject to change.

Compensation Grade F5

Job Description Summary

If you’re passionate about delivering technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Delivery Coordinator you’ll be responsible for providing coordination, support, and assistance to Application Product Managers, Delivery Leaders and Business Solution Leaders Delivery Coordinators will have a focus on intake, resource and demand management, and financial management.

Job Description

Key Responsibilities: 

  • Enables the delivery of outcomes to realize the business case, lead dependency scope definition during planning, and lead intake processes.

  • Partners in the preparation and maintenance of financial estimates, business cases and data analysis.

  • Leads project intake, prioritization, demand management, review of issues, risks and dependencies.

  • Prepares delivery status/health reports, Planview data/reports, value delivery tracking (ex: KPIs), and manage demand/capacity elements.

  • Crafts program/portfolio and other financials, analyze variances, and provide financial reporting.

  • Collaborates in the preparation of resource capacity aligned with planning roadmap(s),

  • Assist leaders with resource allocations and assignments using standard tools. Providing appropriate information to ensure staffing levels are aligned to all demand impacting the area.

  • Finds opportunities to improve processes, automation and inefficiencies.

  • Prepares regular communications and provides visibility of business cases/outcomes.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Technology Leader or Business Solution Area Executive.

Typical Skills and Experiences: 


Education: Undergraduate studies (bachelor’s degree preferred) in management information systems, engineering, math, computer science, data analytics or comparable experience and education strongly preferred. 

License/Certification/Designation: Technology certifications or PMI, SAFE, Agile or Lean designations are encouraged.

Experience: Four years of experience in technology or related field and two years of experience in delivery.

Knowledge, Abilities and Skills: Ability to make decisions and recommendations. Aptitude to influence, establish relationships and set priorities. Strong verbal and written communication skills to interact with all levels of associates, senior management and/or vendors. Insurance/financial services industry knowledge a plus. 

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 


Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Client-provided location(s): Columbus Metropolitan Area, OH, USA
Job ID: a835ccc2aae41b6d47da6b887850f3fcda53dfd2baafa29185a5c161de082051
Employment Type: Other