We are seeking an Investment Services Professional in our New York, NY office.

Responsibilities of an Investor Services (IS) Professional:
• Providing day-to-day Investor services to both the Fund Manager and the investors in the fund
• Providing oversight and guidance to other members on the team
• Keeping line management appraised of operational issues in a timely manner

Principle Accountabilities:
• Service Delivery
• Act as a primary contact point for fund investors
• Act as a primary contact point to the Fund Manager for investor related information
• Provide authorized parties with copies of fund investment documentation
• Open new investor accounts ensuring compliance with the fund documentation, anti- money laundering requirements, statutory regulations and company policies and procedures
• Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures
• Process the cash movements associated with investor activity
• Provide investors and their nominees with statements, contract notes and other documentation
• Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate
• Ensuring that the records of the fund are maintained in a complete and organized manner
• Produce Management Information Systems (MIS) and other internal operational reports that assist in the effective operation of the team
• This role has particular responsibility for the second level review of activity entered by fellow team members
• All of the above should be carried out in compliance with the Service Level Agreements agreed with each client

Skills Required

7+ years of experience with at least 1 year of supervisory experience.

Team Leadership: An IS Professional in Investor Services plays a key role in the day-to-day operation of our team

Key responsibilities:
• Training and mentoring of some individual team members
• Ensure that individual team members are aware of the polices, controls and procedures that apply to their role
• Providing an escalation point for team members
• Ensuring that line management are made aware of any issues in a timely manner
• Highlighting resource constraints to line management

Compliance: Investor servicing requires compliance with a range of policies.

Key responsibilities:
• A detailed knowledge of the offering documentation for the funds being serviced
• A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced
• A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls

Projects: The IS Professional plays an important role in various IT and Operational Projects.

Key responsibilities:
• Identifying system enhancements that reduce operational risk, create operational efficiency or improve customer service
• Participating in the key elements of the project life cycle (Specification, Testing and Operational Implementation)
• Participating in the in conversion of records from other administrators

Expected base pay rates for the role will be between $105,000 and $160,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet)