EMEA Ground Transportation and Hotel Manager

You will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. We are looking for a confident and detail-oriented individual who is organized and quality conscious and has a willingness to learn.

This role requires a highly motivated individual who is able to multi-task and self-manage as well as being a strong team player. The position also requires a high level of stakeholder interaction for both external and internal.

This is a Director level position within Travel Management, which specializes in the Firm's travel management activities. We may work with outside travel-related companies and agents, such as airlines, hotels, travel agents, and car rental agencies.

The Morgan Stanley Travel Management organization provides reliable, consistent, world-class global travel & expense services that balance the needs of the business units with the requirements of the Firm in the most efficient, customer-focused, cost-effective manner. The team manages and negotiates Corporate Aviation, Airlines, Hotels, Ground Transport, Travel Agency, Corporate Card and on-line booking services for the Firm regionally & globally. They also track travelers around the globe, to offer support during any events such as weather, strikes, security incidents, etc. This team is responsible for primarily assisting the Banking business units to deliver high quality product to their external clients.
The team is constantly evolving and adapting in new ways. Future plans include integration with Expense Services which will enhance the offerings to clients and realize new synergies for an enhanced travel & expense experience.

In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business.

Morgan Stanley Budapest is an integral part of the Firm's global critical business functions including Technology, Finance, Risk, Institutional Securities and Wealth Management. Morgan Stanley has been rooted in the Budapest community since 2006 and is considered a leading employer among the area's highly skilled talent. Our innovative team delivers deep technical and mathematical expertise to support the Firm's capabilities in quantitative analysis, data analysis, and risk management. We are relentless collaborators and creative thinkers, fueled by our diverse backgrounds and experiences. We believe in empowering individuals to advance their careers through exposure to innovation, hands-on collaboration and enriching learning and development opportunities.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...

What you'll do in the role:
-Delivery of high-quality travel services within the EMEA region with focus on leading the EMEA Ground Transportation Program and EMEA Hotel Program
-Manage all day to day operational, vendor management and client service-related issues within the areas of responsibility, including but not limited to Ground Transportation and Hotels.
-Engage and consult with business units, ensuring they are informed about cost-effective opportunities with Ground Transport, Hotel services and managing business expense costs.
-Ensure delivery of metrics / management information on EMEA Hotel RFP's, travel and business services to measure performance (annualized KPI's) as well as responsible for vendor SLA's/KPI's
-Prepare monthly analytic reviews related to Ground Transportation spend, especially for Business Units and Cross-Divisional Stakeholders
-Complete ad-hoc reporting as it relates to internal strategy projects (creating specialized dashboards, identifying trends, and providing insights and suggestions based on data analysis to improve compliance, cost controls and Firm objectives. Specifically:
-Generate and analyze reports to identify trends and areas of concern
-Provide regular reports to management on trends and compliance issues
-Offer insights and recommendations based on data analysis

What you'll bring to the role:
-Able to demonstrate knowledge of corporate travel and/or previous experience in a travel related role. 5+ years of Ground Transport and Hotel Vendor Management experience preferred.
-Managing internal and external professional business relationships
-Language skills: Fluent in English Communication skills: Excellent verbal, written and presentation skills
-Computer Literacy (Software Applications / Mainframe): Microsoft applications and a functional understanding of travel global distribution systems
-Ability to work independently and under pressure and efficiently on multiple project requests simultaneously

#BPPM #LI-MB1 #LI-hybrid

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.