Key responsibilities will include but will not be limited to the following: Support product owners with definition and prioritization of product roadmap, release planning, and development and communication of business requirements Assist with critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs Support prioritized product backlog identify, groom, and validate epics and user stories for agile sprints Assist with backlog refinement and sprint planning ceremonies to communicate requirements Specify acceptance criteria, review testing cases/scenarios and perform and oversee user acceptance testing as needed Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements Prepare presentations, user demos, and status updates Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps Team up with program management office to effectively organize and plan product releases Define, collect, and track KPIs and product/program adoption and usage metrics evangelize for adoption 7+ years of experience as a software business or systems analyst with track record of delivering new innovative web or mobile applications within an agile/scrum development process Proven track record of delivering successful digital products on time and within scope. Experience working in an Agile development environment. Excellent communication skills, including the ability to present complex information in a clear and concise manner. Ability to collaborate effectively with cross-functional teams and stakeholders at all levels of the organization. BA or BS preferred, but not required Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Expected base pay rates for the role will be between $110,000 and $180,000 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
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