Business Analysis (Technology Management)

Key Responsibilities

Execution
> Product owner for a full stack agile team, responsible for definition and delivery of mobile application enhancements
> Lead the agile squad by producing detailed epics stories, maintaining a prioritized product backlog, partnering with User Experience on design, gathering Legal Compliance team feedback, signing off on delivered work, and ensuring smooth product launches
> Lead native and responsive web requirement grooming planning sessions to ensure that development schedules, design criteria, costs, and technical specifications meet the defined business need
> Serve as a mobile subject matter expert for partner web teams that episodically develop experiences for the mobile app specifically, educating partners throughout their design development cycle on unique mobile design UX paradigms, the nuances of mobile releases, and how to leverage uniquely mobile capabilities such as location, camera, push notifications, etc
> Conduct hands-on functional testing and validation of business requirements in conjunction with Quality Assurance teams
> Work closely with other Morgan Stanley Product, Marketing, and Client Services teams to coordinate new feature launches and rollouts
> Monitor qualitative and quantitative feedback channels following releases to identify and triage potential issues
> Create project documentation presentations, migration plans, communication plans to share formal updates with business and technology leaders

Customer and Market Analysis
> Keep in tune with wealth management industry competitor activity and trends related to mobile
> Work with research and analytics teams to develop key performance metrics, measure the impact of enhancements, and ensure decisions are rooted in data
> Improve the accuracy and coverage of analytics tracking
> Analyze user data and feedback to measure the effectiveness competitiveness of our mobile offering as well as influence the roadmap

Roadmap & Strategy
> Contribute to the Morgan Stanley mobile roadmap, drawing input from industry/competitive analysis, data insights, user feedback analysis, general client understanding, and firm-wide goals/initiatives
> Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features
> Own backlog development and delivery, collaborating with partners in other Business Units, Marketing, User Experience, Client Services, Technology, and Quality Assurance teams to bring solutions to life
> Keep a pulse on web channel roadmaps to identify and absorb mobile channel impacts, ensure consistency across platforms when warranted, and maintain alignment on cross-channel initiatives
> Contribute to business justification for key new features and funding requests, factoring in customer needs, quantitative business case projections, and the competitive landscape
> Track and communicate progress on core mobile KPIs
Requirements
> 10-13 years of experience in digital product management, with strong knowledge of client-facing mobile, web, and API-based digital experiences
> Knowledge of financial products is required
> Superior analytical, interpersonal, communication written, verbal, and technical, presentation, negotiation, and problem-solving skills
> Experience managing the definition and execution of projects conceptualization, requirements, design, development, testing, and implementation
> Ability to work with cross-functional teams to effectively manage business objectives
> Experience with Agile development methodologies preferred
> Self-motivated, detailed-oriented, team player, and organized
> Efficient at managing multiple projects and initiatives concurrently under deadline constraints
> BA/BS in business, marketing, computer science, or related field

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Coverage for Audit Jobs
• Monday to Friday from 12:00PM to 9:00PM India time with flexibility on standard working hours for time sensitive matters.
• Periodic evening calls with US and EMEA Internal Auditors and auditees.