This role is for an individual contributor to lead optimization efforts on the Product Implementation Operations Demand Planning and Strategy team. This team forecasts, prioritizes, and drives the strategic allocation of Global Operations' budget and human review capacity.We are seeking a resilient self-starter who is eager to learn, collaborative and a proven team leader and influencer. We're targeting an intellectually curious and creative individual who is comfortable operating in ambiguity, a strategic and operational thinker with strong analytical and creative problem-solving skills. You have a passion for process improvement and operational efficiency and you can set a north star vision while relentlessly iterating over multiple halves to achieve that vision. You will work directly with our cross-functional team (finance, the rest of global operations, engineering, product, etc.) to execute global projects from inception to launch.
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Program Manager, Product Implementation Operations Demand Responsibilities:
- Own large strategic planning programs across product and operations, creating an inclusive team culture that draws strengths from across the team.
- Oversee coordination and delivery of our monthly demand planning and annual forecast to ensure our budget is having the most impact for the community we serve
- Facilitate coordination across Global Operations organization, to manage, assess outcomes, and prioritize human review budget investment needs
- Explore and enable demand optimization efforts to help Meta maximize the RIO of our human review budget, one of the largest annual operating expenditures
- Cultivate relationships and facilitate collaboration across stakeholder groups to manage, assess outcomes, and prioritize content review needs
- Design, build, and improve processes, data and systems that contribute to operational excellence and efficient decision making
- Maintain accountability and ensure XFN teams produce high quality deliverables
- Communicate effectively, zooming in and out effortlessly based on audience ranging from Operations Specialists to Executive Leadership
- Be a change agent by understanding organizational dynamics that influence adoption of process changes
- 8+ years of experience in consulting, finance, operations, and/or project management
- Experience driving highly complex programs across a vast and global XFN landscape
- Experience evaluating data to understand trends and support decision-making, developing frameworks, and performing complex analyses (Excel, BI Tools, or SQL) to guide program strategy and implementation.
- Experience managing multiple complex priorities against competing timelines, leading through ambiguity
- Demonstrated experience managing communications to wide audiences on various mediums (e.g., project plans, presentations, analyses, etc.)
- Experience bringing ideas to fruition and leading teams towards a common goal
- Organized, strategic thinker and fast-paced executor: experience bringing clarity to ambiguity with little oversight
- 10+ years of experience in consulting, finance, or operations at a high-growth tech company
- MBA, Masters, or graduate degree
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.