The Marketing Strategic Planning and Operations team is seeking an experienced professional to support the AI Marketing team, overseeing and coordinating priority programs to ensure they align with goals and are delivered on time with operational excellence. We are looking for someone who thrives in a fast-paced environment, is skilled at leading complex cross-functional initiatives with diverse stakeholders, and is a sharp strategic thinker who understands the business impact of efficient and effective operations. This person should see the value of creating inclusive spaces when solving hard problems and will recognize diverse perspectives.The Marketing Strategic Planning and Operations team unlocks collective, sustainable Marketing impact by shaping marketing strategy and plans, spearheading operational excellence, and evolving marketing and its capabilities. This is a highly cross-functional role that requires strong leadership, organization, communication skills, and the ability to manage various teams and stakeholders effectively. It partners closely with marketing leaders and is integral in driving operational excellence for AI Marketing.

• Define, implement, manage, and refine organizational operations, rhythms of business, and ways of working that enable AI Marketing to do awesome things
• Develop efficient and effective processes to manage AI Marketing's critical work streams and priority launches
• Build and manage work-back schedules and hold members of the full cross-functional AI Marketing team accountable to deliver on time
• Facilitate key meetings to drive progress against goals and objectives, establish clear next steps and owners, and resolve blocks that impede progress
• Establish a communication structure to report out updates, progress, and project status to stakeholders
• Support the implementation of annual planning processes
• Identify and structure emerging misalignments and develop solutions (both within team and across orgs), help remove roadblocks, escalate misalignments, and ensure teams are set up for successful execution
• Define and track org-level goals
• Communicate up, down, and across org to ensure transparency, alignment, and advocacy
• Identify opportunities to build and improve on strategic marketing, planning, and operations processes
• Distill business insights from how we're managing resources and headcount across portfolio
• Work with cross-functional partners including Media, Insights, Analytics, Finance, Communications, and HR to enable informed business decisions and resource allocation

• Bachelors degree
• 8+ years experience across marketing, operations, or strategy
• Demonstrated project management experience - proven organizational skills and experience managing multiple high-priority projects simultaneously
• Proven experience establishing business operations processes with maximum efficiency
• Understanding of the Marketing function and its core competencies
• Experience collaborating and building relationships in dynamic and matrixed organizations
• Demonstrated capacity to communicate complex, large-scale concepts clearly and simply
• Success leading complex, cross-functional initiatives under tight deadlines
• Experience working in a fast-paced, entrepreneurial environment and effectively balancing between analyzing and executing
• Skills in balancing attention to detail with big-picture strategic thinking

• Prior experience in consumer marketing
• Prior experience in either management consulting or in-house strategy and operations
• Prior experience in consumer technology, especially Artificial Intelligence
• MBA or related graduate degree