Meta's services (Instagram, Facebook, Whatsapp and others) are used by billions of people daily relying on Mobile and Fixed (Wi-Fi) networks. At Meta, we invest to sustainably build and improve state of the art network infrastructure to connect our data centers and POPs with the rest of the internet and to make the connectivity ecosystem more reliable and efficient. Ensuring that Meta's and CSPs network deliver traffic in the most efficient manner results in a better quality of experience for Meta users.As a Connectivity Technologies and Ecosystems Manager, you will work closely with Meta Network Infra team and partners across industry to enhance efficiency and QoE of Meta products and services across CSP networks, including domains such as Radio, Wi-Fi, Fixed access, IP transport, fixed and mobile core, cloud services and APIs. In parallel, you will interface with industry leading partners, including hardware/software vendors, systems solution providers and fellow content application providers (CAPs). Finally, you will work closely with Connectivity Service Providers (CSPs) to improve the current state of the art and ensure Meta services performance continues to improve across the world.

• Manage the technical engagements with CSP, OEM and ODM infrastructure partners to improve quality of experience for Meta applications and improve network efficiency over CSP networks.
• Analyze performance metrics of Meta applications and how they vary across different networks and platforms. Communicate those insights to CSP partners and work with CSPs to find mutually acceptable interventions that drive performance improvements.
• Analyze and troubleshoot networks to determine bottlenecks or areas of opportunity to improve performance and efficiency of Meta applications. This includes both mobile and fixed line networks.
• Build trusted working relationships with CSP Network technical organizations, Meta infrastructure and product development teams based on ability to deliver performance and efficiency improvements.
• Conceive, develop, manage and leverage tools that allow Meta to propagate network learnings to a wide number of CSPs efficiently and enable CSPs to monitor performance and improve quality of experience at scale.
• Identify key telecom network use case requirements, compile common feature sets and API standards from operator partners to drive design parameters within Meta programs and the technology vendor community.
• Navigate Meta and CSP organizations to find the right stakeholders and build both technical and programmatic alignment on engagements. Originate new programs aligned with the role objectives and emerging technologies. Develop roadmaps, and prioritize opportunities.
• Stay abreast of developments in the telecom domain including technology R&D, use-cases, hardware/software evolution and share that knowledge with the team. Be expert in CSPs challenges and roadmaps and help translate them into actions for Meta.
• Work with fellow CAPs via industry forums to define common approaches, drive new industry standards and adoption of new technologies.
• Scale solutions and influence industry to adopt new approaches through white papers, blogs, and industry forums.

• 6+ years experience as a product manager/program manager/engineer/architect in one or more of the telecom infrastructure areas - Radio and/or Mobile Core and/or Fixed Access.
• Experience driving the definition of technical documentation such as requirements documents, test plans, white papers, etc.
• Experience understanding low level mobile architectures & system dependencies.
• Firm understanding of mobile telecom infrastructure system architecture, network design principles, designing or deploying telecom networks.
• Firm understanding of 3G, 4G & 5G network architectures, main system components and features or fixed xPON, DOCSIS, xDSL and Wi-Fi network architectures.
• Experience in troubleshooting complex bugs and network connectivity configuration issues across network domains.
• Experience driving infrastructure hardware/software proof of concepts trials.
• Organizational and time management skills. Experience executing on multiple tasks simultaneously.
• Demonstrated experience driving multi-stakeholder industry collaboration on technical topics.
• Communication skills including experience presenting to technical and business audiences including the C-suite.
• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.

• Firm understanding of the telecom technology industry: use cases, solutions, standards, certification bodies, technology providers, etc.
• Firm understanding of mobile and fixed broadband network operators: service offerings, organizational structures, challenges, procurement processes, competitive landscape, etc.
• Experience in new product introduction and technology deployment projects covering a wide range of hardware (radio access, IP, Mobile, compute) and software (OSS, BSS, SDN) technologies.
• Firm understanding of GI-LAN technologies and architectures (including Deep Packet Inspection (DPI), firewalling, Carrier-Grade Network Address Translation (CG-NAT), Load Balancing, Policy Control and Content Delivery Optimization of video and web traffic).
• Fluency in both Spanish and English
• Experience working with CSPs in LATAM.
• Experience understanding current technical and business pain points, develop a vision, and formulate strategies and execution plans.
• Firm understanding of content delivery networks (CDN) and architectures.
• Firm understanding of video delivery technologies (encoding/transcoding, video compression, adaptive bitrate, resolutions, etc.)
• Firm understanding of audio and video calling applications and related technologies.
• Experience understanding network operator deployment scenarios such as different geographies, population densities, indoor vs. outdoor, range of ARPUs and use cases such as fixed/mobile access, enterprise/public access to drive development of flexible, cost-effective and open infrastructure.
• Track record of managing complex programs with multiple internal and external dependencies, through the entire lifecycle, from inception to completion.
• Familiarity with the evolution and recent development of access, backhaul or core technologies (IP/MPLS networks, optical networking, cellular 2G/3G/4G/5G, etc.).