Connectivity Technologies and Ecosystems Manager

Meta's services (Instagram, Facebook, Whatsapp and others) are used by billions of people daily relying on Mobile and Fixed (Wi-Fi) networks. At Meta, we invest to sustainably build and improve state of the art network infrastructure to connect our data centers and points of presence with the rest of the internet and to make the connectivity ecosystem more reliable and efficient. Ensuring that Meta's and Connetivity Service providers (CSPs) network deliver traffic in the most efficient manner results in a better quality of experience for Meta users.As a Connectivity Technologies and Ecosystems Manager, you will work closely with Meta Network Infra team and partners across industry to enhance efficiency and Quality of experience (QoE )of Meta products and services across CSP networks, including domains such as Radio, Wi-Fi, Fixed access, IP transport, fixed and mobile core, cloud services and APIs. In parallel, you will interface with industry leading partners, including hardware/software vendors, systems solution providers and fellow content application providers (CAPs). Finally, you will work closely with CSPs to improve the current state of the art and ensure Meta services performance continues to improve across the world.

• Manage the technical engagements with CSP, equipment suppliers and infrastructure partners to improve quality of experience for Meta applications and improve network efficiency over CSP networks.
• Drive strategy and execution for how to improve Meta services over fixed and Wi-Fi access networks, working with CSPs and the industry.
• Analyze performance of Meta applications and how performance vary across different networks and platforms. Communicate those insights to CSP partners and work with CSPs to find mutually acceptable interventions that drive performance improvements.
• Analyze and troubleshoot networks to determine bottlenecks or areas of opportunity to improve performance and efficiency of Meta applications with special emphasis fixed line networks and Wi-Fi networks.
• Build trusted working relationships with CSPs Network technical organizations, Meta infrastructure and product development teams based on delivery of performance and efficiency improvements.
• Navigate Meta and CSP organizations to find the right stakeholders and build both technical and programmatic alignment on engagements. Originate new programs aligned with the role objectives and emerging technologies. Develop roadmaps, and prioritize opportunities.
• Travel up to 30% of the time.

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
• 10+ years of experience as a product manager/program manager/engineer/architect in one or more of the telecom infrastructure areas - Radio and/or Mobile Core and/or Fixed Access.
• Experience driving the definition of technical documentation such as requirements documents, test plans, white papers, etc.
• Experience understanding low level mobile, fixed-line and/or Wi-Fi architectures & system dependencies.
• Understanding of mobile telecom infrastructure system architecture, network design principles, designing or deploying telecom networks.
• Understanding of 3G, 4G & 5G network architectures, main system components and features or fixed xPON, DOCSIS, xDSL and Wi-Fi network architectures.
• Experience in troubleshooting complex bugs and network connectivity configuration issues across network domains.
• Experience driving infrastructure hardware/software proof of concepts trials.
• Experience presenting to technical and business audiences including the C-suite of CSPs. Experience understanding current technical and business pain points, formulate strategies and execution plans.
• Fluency in English

• Foundational technical knowledge and experience in the Wi-Fi and fixed access technologies and ecosystem for residential and operator managed use cases.
• Firm understanding of GI-LAN technologies and architectures (including DPI), firewalling, Carrier-Grade Network Address Translation (CG-NAT), IPV6, QoS, Load Balancing, Policy Control and Content Delivery Optimization of video and web traffic)
• Firm understanding of video delivery technologies (encoding/transcoding, video compression, adaptive bitrate, resolutions, etc.)
• Firm understanding of audio and video calling applications and related technologies.
• Track record of managing complex programs with multiple internal and external dependencies, through the entire lifecycle, from inception to completion.