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Client Solutions Manager, Ecommerce

AT Meta
Meta

Client Solutions Manager, Ecommerce

Menlo Park, CA

The Client Solutions Manager for Facebook's Global Marketing Solutions team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to to provide best-in-class, data-driven consultative sales approach, and thrives in a dynamic, team-focused environment delivering against tight deadlines.

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Client Solutions Manager, Ecommerce Responsibilities:
  • Act as a product & insights expert, in partnership with Client Partner, to identify and implement marketing solutions that drive measurable business results for our partners
  • Build and manage relationships with key clients (marketing, analytics, product etc.)
  • Craft narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
  • Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
  • Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
  • Drive proactive media and measurement strategy, implementation, and optimizations to increase performance and investments
  • Oversee account operations (for example, troubleshooting issues, account set up, etc.)
  • Work and collaborate with diverse group of internal cross-functional teams to project manage complex workstreams
  • Travel necessary
Minimum Qualifications:
  • 5+ years of experience in performance marketing, digital marketing, or client-facing strategy and analytical consulting roles
  • Advanced experience with spreadsheets - experience to structure and manipulate raw data into datasets for analysis
  • Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
  • Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
  • Demonstrated experience delivering insights to both technical and non-technical audiences
  • Experience working with diverse set of cross-functional teams
  • Experience influencing executives and c-level clients
Preferred Qualifications:
  • Knowledge of statistics and experience with statistical packages as R, SAS, SPSS
  • Knowledge and experience with data querying (e.g., SQL)
  • Experience with business case modeling and market/opportunity sizing
  • Experience Meta's full suite of advertising solutions
  • Experience working cross-functionally with Product teams to improve products features and functionalities
About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$85,000/year to $126,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Client-provided location(s): Menlo Park, CA, USA
Job ID: a1KDp00000E2ONuMAN_1001
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)

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