Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Job Description Details:
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.
Responsibilities:
Business Management and Performance
- Continuously evaluate the competitive landscape for both the B2B and B2C payments environment through regular engagement with other internal Lines of Business (Emerging Payments, Retail, Card, Trade, GWIM, Markets, Sales, Marketing, etc.) as well as external Networks (e.g., The Clearing House) and Industry Working Groups
- Identify themes, industries, use-cases for business development, to identify product enhancement opportunities and to support changes to improve product profitability and the client experience.
- Assist with the strategic roadmap and communicate internally with partners to ensure awareness and alignment of priorities
- Assist with business cases to support changes to improve product profitability and the client experience.
- Drive revenue growth initiatives
- Work closely with the Emerging Payments, Enterprise Payments and the Retail product team to explore B2C/C2B use cases, develop the client pipeline and support client deals
Product Development and Operational Management:
- Evaluate, write requirements, develop and implement new products and feature functionality driven by VOC/VOA/competitive landscape
- Work closely with business partners - including Operations, Technology, Digital Channels and Sales - to evaluate, monitor and close operational issues
- Work with Sales, Operations, Servicing and Fulfillment to manage existing client impacts and challenges to ensure high quality servicing and retention of clients
- Engage in reviewing/understanding trends, remediation and mitigation, and projects related to the client experience as required
Required Qualifications:
Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds
Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities
Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo
Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge
- Minimum 5 years of banking experience in payments, with a strong preference for experience with risk management, product development and/or financial responsibilities
- Demonstrated initiative, follow-through and the ability to work with limited supervision
- Experience managing risk routines
- Quickly learns core capabilities including end-to-end operational and technology workflows and processes, client buying behavior by different segments
- Experience analyzing and reporting business financials
Desired Qualifications:
- Ability to work across multiple functional teams to set direction, enable sales activities / initiatives, drive and implement change, and solve problems
- Working knowledge/experience with Tableau a plus
Minimum Education Requirements: BA degree or equivalent work experience
Skills:
- Strong interpersonal and organizational skills
- Attention to detail and strong analytical skills
- Strong presentation and communication skills
- Strong in Microsoft Office suite skills, particularly with Excel and PowerPoint
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)
Pay and benefits information
Pay range
$105,000.00 - $250,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.