Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Job Description:
This job is responsible for moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data. Key responsibilities include fund setup, client identification data, pricing, and cost basis reporting. A Job expectations include providing quality service and effective operations support for internal business partners and external clients.
Responsibilities:
- Performs moderately complex activities supporting the assignment, sourcing, gathering, furnishing and movement of financial and client information and data according to the established guidelines and procedures
- Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
- Reviews and approves required account documentation
- Identifies risk and opportunities for process improvement based on an understanding of how the work impacts other operational units
- Maintains knowledge of operational processes and assists in training less experienced team members
Line of Business Job Description:
The Institutional Retirement Onboarding and Maintenance group within Wealth Management Operations is responsible for onboarding and off-boarding retirement 401(k), Equity, Non-Qualified Deferred Compensation, and Employee Stock Purchase plans. The Deconversion Specialist is responsible for supporting all aspects of the deconversion process. Those tasks can include preparing data files for deliver, preparing asset transfer requests, reconciling plan assets, and generating custom plan reporting. The successful Deconversion Specialist will be able to manage multiple projects and appropriately prioritize tasks all while managing risk. The role requires individuals who are analytical in nature and have medium to advance Microsoft Excel skills.
Required Skills:
- Excellent verbal and written communication skills
- Ability to prioritize multiple tasks
- Manages risk effectively
- Passion for analytics and a strong attention to detail
- Intermediate to advanced Microsoft Excel skills (this is critical to success in the role)
- Self-motivated
Desired Skills:
- Previous Institutional Retirement Plan experience within 401(k), Non-Qualified, Equity, and ESPP products
Skills:
- Account Management
- Attention to Detail
- Customer and Client Focus
- Written Communications
- Analytical Thinking
- Oral Communications
- Prioritization
- Problem Solving
- Collaboration
- Recording/Organizing Information
- Research
- Result Orientation
Shift:
1st shift (United States of America)
Hours Per Week:
40