Vice President, Product Management - SME

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Join the industry's most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world - A World Beyond Cash.

OVERVIEW
In virtually every country worldwide, Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality. Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. Our rallying cry is Empowering Every Business Everywhere. This segment is central to Mastercard's growth strategy - not only because of their global impact but also because of SMEs' significant role in the payment ecosystem as both payers and acceptors of electronic payments.

The Vice President, Product Management will lead product management, product development, and product operations of multiple SME solutions/domains (including: Identity, Accounts Payable/Receivables, and Data Platform). This leader will lead high-performing product teams to deliver and support omni-channel SME solutions and services at speed and scale. This role will also be a thought leader in continuing to make Mastercard a foundational differentiator for all our customers.

Candidates for this role will have answered 'yes' to the following questions:

• Do you have a track record of successfully managing a large P&L?
• Are you comfortable with rigorous and advanced analytics?
• Do you have a background in building products and developing intellectual capital?
• Do you have experience successfully leading teams and developing talent?
• Are you interested in solving problems through technology and software?

RESPONSIBILITIES
• Develop and deliver a consistent product vision, strategy, and roadmap for all products within the Program, working on multiple Products in a complex matrixed environment
• Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development, and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives
• Owns New Product Development including identifying new opportunity spaces, creating Product strategy, and partnering with cross-functional teams to design, develop and deliver new Products that drive incremental revenues for Mastercard
• Ensures team has a full understanding of market dynamics including Regulatory, Legal, Competitive and Technology landscapes
• Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience
• Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model
• Continually raise the bar with talent across the Product organization by a combination of hiring top new talent and actively growing existing talent (e.g. through participating in mentoring outside the Program)
• Full P&L ownership for the program - Manage and optimize budgets, forecasting, and cost allocation to enable the delivery of key business objectives
• Uses a data-driven approach to assess market opportunity and partners with regions to build joint business cases incorporating accurate representations of future revenues and expense bases

ALL ABOUT YOU
• Extensive experience in Product Management, Product Operations, Management Consulting, Business Operations and/or Strategy & Ops roles (ideally a mix of these and more!)
• Highly strategic thinker with lots of reps setting ambitious and well-defined team goals (using OKRs, SMART goals, etc) and then delivering on them successfullyStrong project management skills
• Analytically rigorous and deeply curious about the data of the companies you've worked at, in ways that have driven actionable insights and product roadmap updates
• Prove track record of hiring and retaining high performing teams; naturally able to motivate and mentor cross functional team members in a matrix environment
• Strong relationship building skills and highly collaborative; excellent listening skills and facilitating & guiding senior executives/colleagues
• Strong oral and written communicator, able to communicate vision, thoughts, ideas, and solutions to different audiences

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.