Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Vice President, Leadership Development
Overview:
We are seeking a Vice President of Leadership Development to reimagine, elevate and scale how we develop our leaders to be impactful and inspiring culture carriers of our organization.
This role will lead and oversee the vision, strategy and execution of developing our executive leaders, middle and front-line managers, and high potential talent. This role will also have enterprise-wide ownership of how to build the skillsets and drive the behavioral changes that enable living out our culture (the Mastercard Way), leading and navigating change, developing teams, and developing as professionals.
The ideal candidate will be a visionary leader with a strong track record of reimagining, innovating and pushing the envelope on how organizations traditionally approach executive, leadership, and HiPo development. They must also have a relentless focus on the end-user experience and practical application that is grounded in the realities of what our executives, leaders and employees face day-to-day and the impacts they need to drive for the company. To this end, they will raise the bar for what it means to be learner-centric and have a strong focus on where our learners want to go in their career and their 'jobs to be done.'
The candidate must be an experienced people leader who has led teams through a wide range of circumstances. They must have deep self-awareness of their own strengths and development areas as a leader and have demonstrated observable progress in deepening and expanding their leadership capacity.
The candidate must also be a visible and org-savvy leader who is skilled in navigating global, matrixed organizations and engaging and influencing a broad set of stakeholders with competing demands and different perspectives.
Role:
• Partner with business leaders and HR partners to develop and implement a compelling, comprehensive and integrated leadership development strategy. This strategy should align with Mastercard's growth objectives and include a multi-year implementation roadmap
• Lead a team of Leadership Development Directors, Program Managers, Designers and Delivery Specialists in designing, building, implementing and monitoring learner-centric, outcome-driven and scalable solutions for Mastercard's executive leaders, middle managers, front-line managers, and high potential talent
• Develop and implement an enterprise-wide coaching strategy that is anchored on optimizing the impact of coaching and providing a suite of coaching providers that can meet a wide range of needs across the organization
• Lead the build out of a comprehensive suite of team effectiveness solutions, including managing external offerings and creating a robust library of in-house resources
• Develop and implement the learning strategy and plan focused on building change management capabilities across leaders, employees and HR partners
• Develop and implement the learning strategy to strengthen the behaviors, skills and practices essential to living and promoting our culture, the Mastercard Way
• Oversee and optimize the budget and portfolio of learning assets managed by the Leadership Academy, with a relentless focus on maximizing return on investment and resource allocation
• Bring in external and forward-looking perspectives on the evolution of leadership in an increasingly connected and complex world
• Lead with a collaborative, inclusive, and innovative mindset, embedding the Mastercard Way into all leadership development initiatives and fostering a culture of continuous improvement
All About You:
Skills and Qualifications:
• Extensive experience in learning, development, and talent management, particularly in leadership roles, with a proven ability to reimagine and innovate traditional approaches to leadership development.
• Experience in effectively influencing senior leaders and collaborating closely within HR and across all functions
• Demonstrated organizational savvy and expertise in navigating and thriving within complex, matrixed environments, with a keen understanding of how to manage competing demands and perspectives.
• Effective people leader with a strong track record of inspiring, motivating and developing a high performing team
• Experience in negotiating with vendors and holding them to account
• Robust global event management and presentation skills (in-person as well as virtual)
• Strong communications skills and creative mindset
• Culture builder and employee experience expert - passionate about fostering an inclusive and diverse workplace
• Ability to build strong and trusted relationships with senior HR team as a strategic advisor on leadership development
Pay range:
$169,000-270,000
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges