Title and Summary

Sr. Specialist, Product Operations

Overview:

Mastercard's Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard's posture as a leader in the cybersecurity industry.

About the Role:

Mastercard is using global threat intelligence to secure today's digital economy - in the payments ecosystem and beyond. The Sr. Business Specialist in Payment Threat Intelligence will develop and implement scalable operating models for evolving products, monitor operational performance, and collaborate with stakeholders to drive data-informed business decisions and product improvements. This role will report to the Vice President of Payment Threat Intelligence and work closely with the regional product management directors.

Role & Responsibilities
• Support the production of data driven customer-facing products and services, including reports and technical direction used to drive business decisions.
• Create and manage organizational systems to ensure data is accessible, accurate, and readily available.
• Perform routine tasks essential for the effective operation of the product.
• Work with product and sales teams on relevant customer-facing materials that explain cyber threat intelligence product value propositions.
• Be responsible for the measurement of business data objectives, KPIs, and metrics to enable market aligned prioritization of product objectives.
• Produce regularly cadenced feedback reports for internal stakeholders and ensure account managers are up to date with the latest product intelligence enhancements, features, and trends.

All About You

• Advanced Microsoft Word, Excel, and PowerPoint skills
• Organized and efficient, you like systems that keep data accessible and accurate
• Strong communication skills and value being ahead of the curve and anticipating needs
• Excellent analytical and numerical skills with a keen eye and an exceptional attention to detail.
• Extensive experience contributing to management of product or project budgets/P&Ls or new business cases (e.g., compiling estimates, developing bottom line numbers) and demonstrated knowledge of cost drivers

Bachelor's Degree in a related field required

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.