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Manager, Product Management

AT Mastercard
Mastercard

Manager, Product Management

Salt Lake City, UT

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

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Title and Summary

Manager, Product Management

Overview
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Finicity, a Mastercard company, helps individuals, families, and organizations make smarter financial decisions through safe and secure access to fast, high-quality data. Our trusted and proven open banking platform empowers consumers to easily connect their financial data to the apps they choose, transforming the way we experience money for everything from budgeting and payments to investing and lending.

Through market-leading data connections, Finicity partners with influential financial institutions and disruptive fintech providers to help consumers in a complicated financial world, improve financial literacy, expand financial inclusion, and ultimately lead to better outcomes.

Role
The product team is part of Mastercard's Open Banking division and brings to life our vision of empowering consumers to benefit from their own financial data. We are enthusiastic about creating solutions that unlock innovation and streamline everyday consumer experiences. Many leading organizations use the Mastercard Open Banking platform to deliver some of the industry's most compelling services. Open Banking is a fast-growing area of Mastercard's business.

This role requires product management expertise as well as the ability to effectively interface with external clients and partners. The Manager, Product Management, will oversee a set of products and serve as the product SME for clients consuming those products. This individual will have both product management and relationship management skillsets.

In the product manager role, you will:
• Function as a business owner and manage long-term and short-term strategic initiatives for a set of commercialized products
• Oversee product evolution, define the product strategy and roadmap, implement improvements within the product's lifecycle, and conduct ongoing care and maintenance of products
• Consult with clients to understand and implement their product needs and serve as a key resource for clients consuming the products
• Communicate the product vision within the company, including leadership
• Define and build products and enhancements to products
• Create user stories, set priorities for product development, and work closely with engineering teams to align on product requirements and development timelines
• Conduct in-depth market and competitive analysis and become an expert on the market and competing products
• Create a pricing strategy that meets revenue and profitability goals
• Work with product marketing to create product messaging and collateral
• Brief and train the sales team on products, support sales in prospect/client meetings and opportunities and assist in responding to RFPs

All About You
We are looking for a highly energetic product professional who is willing to jump into an ever-evolving team and hit the ground running. The Manager, Product Management, is collaborative, accountable, and enthusiastic about being part of a highly valued team. You have a desire to think, define and execute on product and business driven priorities and enjoy collaborating closely with clients and internal and external partners.

Qualifications and Skills:

• Intermediate to advanced experience as a product manager with demonstrated success defining, building, and launching products, preferably in fintech
• Experience collaborating closely with clients and external partners as a product SME, responding to client needs, resolving issues, and providing product support
• Excellent written and verbal communication skills including presentation skills and the ability to tailor communications to different audiences
• Bachelor's degree (Computer Science, Business Management, or related field preferred), or an equivalent combination of education and experience
• Proven ability to work with and influence cross-functional teams without formal authority, including engineering teams working in an Agile/Scrum framework
• Strong technical background including familiarity or experience with API (JSON) is required; experience with technical tools (Tableau, SQL, Splunk) preferred
• Experience with Atlassian tools (Confluence, JIRA) preferred

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
Salt Lake City, Utah: $119,000 - $190,000 USD

Client-provided location(s): Salt Lake City, UT, USA
Job ID: Mastercard-22331_R-228887
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program