Work, Play and Grow at BlackLine!

Make Your Mark:

BlackLine's Product Management group drives product design and strategy across BlackLine's entire suite of solutions, manages the product backlog and roadmap, and leverages deep product, market, and competitive knowledge in support of other teams throughout BlackLine. The Manager, Product Management of this group will lead an internal team of Product Managers, work closely with product and engineering leadership to deliver functionality, and manage the client-feedback process.

You'll Get To:

Team Management: The Manager, Product Management will lead a team of 4+ individuals and will be responsible for managing individual and team performance, creating a culture of continuous improvement, and ensuring that the team consistently aligns to BlackLine's corporate objectives. This individual will handle performance management, training, coaching, onboarding, and other day-to-day activities, and will be heavily involved in budgeting and strategic planning.

Roadmap & Backlog: The product team is responsible for maintaining roadmaps for each product, translating those roadmap items into epics and stories, and ensuring that those stories are properly groomed and accepted by our engineering teams. The Manager will ensure that both the roadmap and backlog are updated frequently and provide a clear vision for the direction of a grouping of products that aligns to BlackLine's broader corporate strategy, technology roadmap, and product vision. They'll provide frequent updates and reporting on roadmap contents and progress, as well as the decision-making process that goes into defining the Roadmap.

Process & Project Coordination: The Manager, Product Management will work closely with other teams, including UX/UI Design, Engineering, Tech Ops, Support, and Marketing to ensure that all projects function smoothly. Where necessary, the Manager will work to create and implement policies, procedures, and processes in order to improve our workflow and output. This role also includes internal collaboration with other leaders inside of the Product team, including Product Managers, Managers, and Product Managers.

Customer Feedback: The Manager will construct and oversee a formal customer-feedback process designed to survey clients, collect relevant data, and use that as part of the design process. This process will also include working closely with Customer Success and our Services teams to identify at-risk clients and better understand the client lifecycle.

Leadership: Product Management is a difficult role, with immense responsibility, competing demands, and the constant pressure of making difficult decisions. The Manager will provide steady leadership, mentoring, and support for the product team with the goal of ensuring that morale and productivity remain high. This role should also take special care that individual product managers are adequately supported and mentored. Leadership includes bringing product management best practices to the team.

Delivery & Software Quality: This individual will be passionate about good design and modern technology. They'll ensure that the software we deliver to our customers is functional, valuable, cutting-edge, and, where possible, beautiful.

Hands-on: The Manager is an entrepreneur who contributes as an individual, fills in gaps where necessary, and does anything that can be done to make BlackLine successful:

• Responsible for a team of Product Managers at varying levels and all aspects of managing the team and their personal development. Responsibilities include; performance management, training, coaching, onboarding, and other day-to-day activities.
• Working with Product Leadership to create and communicate an inspiring Product vision for the Product Line.
• Establish a team culture that aligns with leadership principles.
• Responsible for motivating the team toward organizational and project goals and providing clear and concise direction towards objectives.
• Effectively develop people (including mentorship), build a high-performance team, and maintain work-life balance for the team through managing up/down/and across.

What You'll Bring:

• B.A. (MBA Preferred) in Accounting, Finance, Business, or Technical field.
• 5+ years of experience in a Product Management leadership role at a modern software company (SaaS and/or Finance and Invoice-to-Cash (or similar) preferred).
• Deep knowledge of Product Management best practices and the ability to modify those approaches to suit BlackLine's unique challenges.
• Understanding finance concepts and terminology.
• Knowledge of modern web application architecture and engineering patterns and practices.
• Experience with Agile/Scrum, Kanban, and Waterfall methodologies.
• Familiarity with market and organizational elements of both SaaS and Enterprise-scale Software.
• Understanding of user-centered design / Design Thinking concepts.
• Deep familiarity with market and organizational elements of both SaaS and Enterprise-scale software businesses. Includes sales, marketing, services, and software development.

We're Even More Excited If You Have:

• Excellent written and verbal communication skills
• Excellent analytical and quantitative skills
• Strong attention to detail and accuracy
• Comfort making decisions in a fast-paced, high-pressure environment
• Ability to work under pressure, meet deadlines and prioritize multiple projects simultaneously
• Strong interpersonal and management skills with the ability to resolve tension, motivate a team, and mentor other Product Managers
• Willingness and ability to "lead from the front"

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.