Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Development
Overview
Emerging Markets within the context of Mastercard, are markets that are characterized by three broad themes (1) They represent significant opportunity in terms of circular shift from cash to digital forms of payment (2) They lead the world in digital inclusion particularly as it relates to the adoption of mobile technology (3) the payment landscape in these markets differ considerably from the norm in terms of solutions, business models as well as operators to mention a few. More than half of the 210 countries and territories where mastercard operates can be considered emerging markets.
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The Emerging Market Product Development team within Emerging Market Solutions is part of Global Acceptance. We are focused on promoting Mastercard acceptance in emerging markets leveraging innovative Point of Interaction methods and other related technology artifacts.
The team works closely with internal (Engineering, Design, Franchise, Marketing, Regional Product, Customer Solution Centers, Market Development, etc.) as well as external stakeholders (Acquirers, Payment Facilitators, Digital Wallet Operators, B2B Market Places, Mobile Network Operators, etc.) to discover and deliver relevant solutions that are scalable.
The Role
The Manager, Product Development and Innovation will support the execution of our emerging market solutions product strategy. The team member will:
-Provide 'Run Phase' support for the existing Send QR product line across existing markets working with internal and external stakeholders to ensure the product delivers on agreed expectations in the form of Objectives and Key Results.
-Work closely with internal as well as external stakeholders to analyze the existing user personas, markets, segments and product offerings to understand the gaps that exist and support the development of new solutions to address those gaps to reach scale.
-Support the building and/or strengthening of partnerships with third-party solution providers to discover as well as deliver product innovation that advance the product strategy.
All About You
We are looking for a person who is passionate about the above 'job to be done' with proven experience in:
-Providing end to end support for push payment solutions that leverage Quick Response Code or Manual Entry Alias across multiple markets in a Business-2-Business-2-consumer setting.
-Product Management with deep understanding of the Product Development and Management Life Cycle and its associated tools and methodologies in a global, technology heavy context.
-Has an appreciation of business drivers with an ability to articulate compelling narratives utilizing numbers.
-Is a strategic thinker and entrepreneur with a penchant of thinking out of the box and getting things done.
-Is able to influence others and drive strategic alignment.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.