Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Billing Operations
Overview
We are a global technology company that operates the world's fastest payment processing network. Our mission is to facilitate commerce, connect individuals to financial systems, and drive technological innovation. As the home of Priceless®, we ensure that every employee has the opportunity to be part of something greater and make a meaningful impact. We are committed to the growth of our employees as our company expands, aiming to connect everyone to endless, priceless possibilities.
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Role
• Provide leadership, direction, and supervision to staff.
• Offer management guidance and recommend strategic directions based on established policy.
• Ensure personnel possess appropriate skills and behaviors; effectively communicate performance results.
• Provide technical and advisory support to ensure the development and implementation of applications.
• Recommend policy changes and implementations.
• Perform strategic planning, financial planning, administration, and department management.
All About You/Experience
• Business or Finance Major
• Strong analytical, investigative, and problem-solving skills
• Strategic thinker with the ability to translate data analytics into actionable business insights
• Excellent written and verbal communication skills
• Project management expertise, highly organized with keen attention to detail
• Ability to work independently in developing and mapping out solutions
• Capable of thriving in a fast-paced and dynamic environment, managing multiple tasks, consistently meeting deadlines, and delivering exceptional results
• Proficiency in PC skills including Microsoft Excel, Word, PowerPoint, and Access; programming and coding skills are advantageous
• Quick learner when it comes to new applications and technologies; experience with Tableau, Domo, or other comparable business intelligence tools is beneficial
• Understanding of risk management disciplines
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.