Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Human Resources, Senior People Specialist
Overview
• Accountable for People & Capability management in support of the MENA geography
• Partners with business leaders to design and implement a people strategy that advances the business and drives performance
• Works with COEs and GBSC to ensure programs, processes and initiatives are successfully implemented and managed
Responsibilities
• Supports and manages People and Capability initiatives and projects including workforce planning, rewards, employee engagement and training
• Manages timely coordination and execution of day-to-day People and Capability activities by working with key stakeholders across the business
• Creates reports to support People and Capability program recommendations and track costs and performance of programs
• Leads crucial People and Capability activities including new hire orientation, off boarding, maintaining employee records, and visa coordination
• Partners with employees, managers and leaders across Business Units, markets or regions to develop and deploy People and Capability best practices
• Conducts analysis of People and Capability metrics and summarizes findings and implications
Experiences
• Experience managing and ensuring timely delivery of P&C projects and programs (e.g., onboarding, year-end compensation planning, training and development).
• Experience building and maintaining relationships with employees and managers across business functions and within a market.
• Demonstrated knowledge of complex P&C policies and annual activities for own local market and region.
• Experience identifying P&C problems and sharing market intelligence with COEs and GBSC.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.