Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Services Business Development - Security Solutions
About Mastercard and our purpose
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
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Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Role Description and Major Responsibilities
Mastercard Services is responsible for acquiring, engaging and retaining customers by managing fraud and risk, cybersecurity and improving the digital payments experience while providing value added services and using expertise, data-driven insights and execution.
- Lead sales calls and new client development across all lines of Security Services Business for an assigned set of accounts in Germany, Switzerland and Austria
- Deliver against sales targets for existing accounts and/or contribute to Mastercard deal bids
- Capture senior and mid-level clients' implicit business needs in addition to articulated requests, and identify most critical aspects of the problem
- Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
- Contribute to formal and informal pitches, from "storyboarding" through face-to-face presentation
- Create succinct, persuasive written materials tailored to the "level" of the audience
- Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
- Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)
- Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs
- Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions
All About You
- Undergraduate degree required
- Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
- Strong data driven solution selling background with success with short sales cycles; never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach
- Excellent verbal and written communication skills
- Excellent analytical skills, including ability to frame the customer's opportunity in financial terms (i.e. value quantification)
- Ability to think from the perspective of the customer
- Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal
- Ability to multi-task in a fast-paced, deadline-driven environment
- Advanced Word, Excel and PowerPoint skills
- Proficiency in written and verbal German and English
Additional experience and skills desired
- Security solutions, cybersecurity services, solutions and/or product sales
- Understanding of current security and cybersecurity tools, technologies, and trends
- Experience with progressively complex sales hunting within Financial Services / Healthcare / Government / other sectors
- Revenue management and P&L experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.