Title and Summary

Director, Services Business Development - Cybersecurity

Overview
Mastercard Services is responsible for acquiring, engaging and retaining customers by managing fraud and risk, cybersecurity and improving the digital payments experience while providing value added services and using expertise, data-driven insights and execution.

Role Description and Major Responsibilities
• Lead sales calls and new client development across all lines of Services Business for an assigned set of accounts in Central America and Dominican Republic
• Deliver against sales targets for existing accounts and/or contribute to Mastercard Worldwide deal bids
• Capture senior and mid-level clients' implicit business needs in addition to articulated requests, and identify most critical aspects of the problem
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
• Contribute to formal and informal pitches, from "storyboarding" through face-to-face presentation
• Create succinct, persuasive written materials tailored to the "level" of the audience
• Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)
• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs
• Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions
• Communicate the benefits of bundling Cybersecurity services and solutions with Data & Services products and platforms

All About You
Education Needed:
• Undergraduate degree required
• MBA or relevant post graduate degree recommended

Experience and Skills Needed:

• Experience in top management consulting firms and in relevant industry
• Knowledge of payments market, trends and opportunities
• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
• Strong consulting or data driven solution selling background with success with short sales cycles; never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach
• Excellent verbal and written communication skills
• Excellent analytical skills, including ability to frame the customer's opportunity in financial terms (i.e. value quantification)
• Ability to think from the perspective of the customer
• Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
• Proficiency in written and verbal Spanish and English.

Additional experience and skills desired:
• Cybersecurity services, solutions and/or product sales
• Understanding of current cybersecurity tools, technologies, and trends
• Understanding of the suite of Mastercard Data & Services, and Cyber & Intelligence value propositions
• Experience with progressively complex sales hunting within Financial Services / Healthcare / Government / other sectors
• Revenue management and P&L experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.